**Employment Type:** Full time **Shift:** **Description:** Is responsible for day-to-day operations of assigned clinics and assures a smooth flow for both patient and providers. Works jointly with patient accounting, coding and information management staff to assure these functions support the operations. Is responsible for the selection, training, development and assessment of staff. Assists in the development of and responsible for implementation of policies and procedures for the operation of the clinics. Evaluates processes and makes recommendations for improvements. **What you will Do:**   + Assures efficient and effective patient flow and physician productivity. + Facilitates physician department meetings. + Maintains physician schedules. + Coordinates provider practice start-ups. + Assists with physician recruitment and retention efforts. + Acts as a resource to Clinic Manager(s) for operational issues. + Acts as a collaborating member of the clinic medical home team and is highly committed to a team construct. + Adheres to all safety, infection control and employee health policies and procedures. **Hours/Schedule: **   + **80 hours biweekly (1.0 FTE)** **Minimum Qualifications: **     + Bachelor’s degree in business or a health-related field; Masters preferred + Minimum of 5 years medical office experience, with multi-site responsibility preferred; or minimum of 5 years healthcare management experience. + Valid IA driver’s license and an acceptable Motor Vehicle Report (MVR). If driving, current insurance coverage. **Position Highlights and Benefits:** + Personalized health insurance plans + Health coverage effective on day one of employment + Retirement plan with company match + Paid time off   + Employee Assistance Program (EAP) & Wellness programs **Ministry/Facility Information:**   MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:  + MercyOne Waterloo Medical Center , an Area Level III Trauma Center and an accredited chest pain center  + MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation  + MercyOne Oelwein Medical Center , Community Level IV Trauma Designation  With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.  MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.  **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran