Employment Type:Full timeShift:Day Shift

Description:At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The Saint Alphonsus Medical Group is looking for a team-oriented and hard-working Clinic Supervisor for our Pulmonary Clinics located on the Boise Regional Medical Center and Nampa Medical Center campuses!

Position Summary & Highlights:

Under general guidance of the Area Practice Manager, as the Clinic Supervisor you will coordinate the day-to-day operations of the Pulmonary Clinics focusing on physician and staff relationships, customer service, and financial management.

Saint Alphonsus Pulmonary Services is proud to treat pulmonary patients in Boise and the surrounding communities offering high-quality compassionate personalized pulmonary care.

Our board-certified pulmonary physicians serve critically ill patients within the hospital and in their outpatient clinic(s).

The outpatient clinic specializes in treating individuals with acute, chronic and recurring conditions of the respiratory system.

This is a non-clinical position.

What Will You Do:

Directly supervise 7 front office staff (Patient Service Reps) and support 1 Lead PSR. This includes providing performance coaching/feedback, completing evaluations, and resolving staff conflict.

Act as a liaison between support staff, physicians and clinic managers/administrator.

Oversee billing and collection functions and ensures staff compliance with collection policies and procedures (e.g., PATOS, days in accounts receivables, aging of accounts receivable).

Maintain appropriate staffing/scheduling to support operations and physician productivity, and oversee time and attendance records and ensures accurate information for payroll.

Help ensure organizational commitment to patient satisfaction. React in a timely manner to resolve patient complaints , and promote customer service standards among staff. 

An ideal candidate is self-motivated, has strong communication skills and follow through. You enjoy building teams and partnering with clinic leadership and physicians. You thrive in an environment where you can lead by example and jump in and help when needed.

Work Schedule:

This position will work Mondays – Fridays around the hours of 8:00am 5:00pm. Occasional travel will be required to the Nampa clinic a few times a month.

Locations:

This position will primarily work at the Boise and Nampa clinics and also supports the Ontario outreach clinic.

Boise Clinic: Located in the Hartman building located on the Regional Medical Center campus (I-184 and Curtis Road).

Nampa Clinic: Located in the 4424 building on the Nampa Medical Center campus (I-84 and Garrity)

Learn more about Pulmonary Medicine:

https://www.saintalphonsus.org/specialty/pulmonary-care/

Minimum Qualifications:

Associate's degree in business or related field required.

Two years of relevant experience in a senior, lead or supervisory role, may be considered in lieu of degree (preferably in an ambulatory clinic environment).

Bachelor's degree in a business related field preferred. 

Highlights and Benefits

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.

Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.

We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

Saint Alphonsus Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

Top 15 Health Systems in the country by IBM Watson Health;

The region’s most advanced Trauma Center (Level II);

Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.