Employment Type:Full timeShift:

Description:Acts as a receptionist, greeting patients and visitors. Interviews and registers new and established patients. Schedules patients for appointments in the computer system. Performs all point of service collection activities which include co-pays, ROA's, self pay, high risk accounts, and balancing of cash drawers. Incorporates customer service standards when interacting with the colleagues and/or consumers. Conducts insurance verification utilitzing Real time eligibility. Acts as a collaborating member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne

Title Format:  Clinic Referral Coordinator 

Position Purpose:  

Facilitates, prior authorizes, and schedules MercyOne Clinic patients for appointments, referrals tests and procedures. Adheres to MercyOne Northeast Iowa's performance expectations and performs all defined services and other related duties in accordance with mission, vision and values of MercyOne Northeast Iowa.

What you will Do:   

Receives and reviews referral orders.Contact insurance company to assure prior approvalProvides problem-solving support for the referral processActs as a collaborating member of the clinic medical team and is highly committed to a teamAdheres to all safety, infection control and colleague health policies and procedures

Hours/Schedule:  

64 hours biweekly (.8 FTE)

Minimum Qualifications:      

Graduate of an accredited nursing or medical assistant program preferred. Candidates with Certification and/or appropriate experience in a related field (lab, X-ray, etc.) or experience with insurance prior authorization may be considered.A minimum of one year of experienceCurrent license and/or certification in accordance with education.  BLS. Mandatory Reporter

Position Highlights and Benefits:

Personalized health insurance plansHealth coverage effective on day one of employment Retirement plan with company matchPaid time off    Employee Assistance Program (EAP) & Wellness programs  

Ministry/Facility Information:   

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:   

MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center   MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation   MercyOne Oelwein Medical Center, Community Level IV Trauma Designation   

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.   

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.    

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.