**Become a part of our caring community and help us put health first** Conviva is a subsidiary of Humana, seeking a Primary Care Clinic Supervisor, that develops and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes and company initiatives including but not limited to Quality, HEDIS / STARs, AHCA, financial management and employee and patient retention. Must be passionate about contributing to an organization focused on continuously improving consumer experiences. **Job Functions** + Meets operational standards by contributing to and implementing strategic plans. + Meets financial standards by providing annual budget information. + Organize office operations and procedures to optimize operational efficiency. + Assesses customer satisfaction with services and resolves complaints. + Improves quality results by studying, evaluating, and re-designing processes. + Recommends programs, services, and maintenance requirements. **Use your skills to make an impact** ******* **PLEASE SUBMIT A RESUME WITH APPLICAITON** ******* **Required Qualifications** + **Associates degree** , preferably in Business Administration, Healthcare Administration or related field; or in lieu of bachelor’s degree 3+ yrs. Healthcare Administration/Leadership Experience. + Must be able to work at the Conviva Care clinic located at: **1211-B East Cliff Drive El Paso, TX 79902** + Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication. + 3+ years of operational leadership experience within a multi-physician office or clinical group. + Value Based Care knowledge. + Direct leadership experience and demonstrated ability to lead, coach and mentor teams. + Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff. + Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems. + 1+ years of HEDIS / STARs experience. **Preferred Qualifications** + Basic knowledge of Population Health Strategy + Knowledge of and experience working with Provider Communities. + Medicare knowledge + Managed care experience + Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team. + Solid understanding of medical care delivery, managed care financial arrangements and reimbursement. + Experience managing a budget of $500,000 **Work Schedule:** Full Time / 40 Hours / M-F / 8a-5p **Job Type** : Clinic/Center Administration **Specialty** : Primary Care for Seniors **Position Type:** Clinic / On-site **Additional Information** This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Benefits** : Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities **Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $58,700 - $70,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.