**Explore opportunities with Optum,** in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together.** This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm, Monday – Friday. It may be necessary, given the business need, to work occasional overtime. Our office is located at N16W24131 Riverwood Dr, Waukesha, WI 53188. We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule. **Primary Responsibilities:** + Retrieving and distribution of mail + Responsible for ordering office supplies. + Scanning correspondence to remote staff + Assisting cash posting + Invoicing for external companies + Printing & mailing correspondences received from remote staff + Responsible for web access for staff + Assisting senior leadership with administrative tasks You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED or equivalent work experience + Must be 18 years of age OR Older + 1+ years of Customer Service experience + Experience with Microsoft Office products + Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm, Monday – Friday. It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + Bilingual - English/Spanish + Clerical or administrative support background + Experience working within the health care Industry and with health care insurance + Experience working in a hospital, physician's office or medical clinic setting + Experience working in a call center **Soft Skills** 1. Strong analytical and mathematical skills to collect and interpret data to solve problems 2. Strong interpersonal skills and the ability to communicate with many different levels of employees. 3. Ability to make sound decisions quickly in a fluid work environment 4. Ability to multi-task in a fast-paced environment _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED