Shanghai, China
7 days ago
Clinical Application Consultant
Job TitleClinical Application Consultant

Job Description

In this role, you have the opportunity to

Work professionally and effectively to deliver ISP (IntelliSpace Portal) Clinical Consultant service. Being consultant of clinical user and healthcare industry insights. Professional in clinical domain with better than average IT competence. Multi-tasks management and collaboration.

You are responsible for

On time finish project task assignments. Ensures that the ISP clinical application implementation for project and key account. Support sales pursuits as pre-sales and marketing activities needed. Develop key account as demo site and prepare customer success story. Share knowledge and experience within China. Set up solid training to train/share with cross-region. Support clinical related event of post service by assignment.Ensures successful clinical and physician adoption of Philips ISP solutions.Serves in a consultative role with the customer throughout solution delivery & implementation to provide for a smooth, effective and successful implementation of Philips solutions.Delivers clinical consulting services which may or may not be in combination with the implementation of a Philips solution.Participates in the development of new ISP solutions (services and/or product functionality)Holds a specialty, or multi-specialty role(s)Configures or manages the configuration of Philips ISP solutions to accommodate clinical and/or operational workflow in the customer's environmentConducts workflow analysis and the consults on workflow changes that need to occur with the implementation of new functionality or solutions.Guides of the customer in the testing of workarounds, clinical integration and new functionality of Philips solutionsCoaches and educates customers in the use of complex situations for multiple solutions.

You are a part of

Solution & Service Delivery of Advanced Visualization (AV) & Artificial Intelligence (AI) team. This team plays a vital role in driving growth, operational excellence, and business transformation. You will collaborate with cross-functional teams, including Project Managers, Solution Architect, Technical Consultants, and the Sales Team, to deliver high-impact results during ISP customers’ life-cycle service.

To succeed in this role, you should have the following skills and experience

University degree in Radiology or equivalent in allied health disciplineMinimum 3 years’ experience in clinical environment preferably in hospital settingKnowledge of clinical workflow within critical care domainExposure or experience in delivering clinical trainingExcellent customer facing and service skills is desirable.Ability to complete tasks independently with minimal guidance.High-level professional demeanor and interpersonal communications skills; superb writingDeliver required results with high levels of customer satisfaction, both internal and external.Demonstrates punctuality and efficient work habits. Able to self-direct and effectively manage priorities.Ability to manage multiple tasks simultaneously while maintaining quality standards.Excellent problem-solving abilities and a proactive approach to issue resolution.Strong organizational, time management and planning skills in order to be successful in a role performing a wide variety of tasks associated with varying customer needs, and an ability to change focus quickly as demands change.Skills in local language and English.

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long-term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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