Job Description SummaryThis position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM® to give patients more precise, personalized care.

https://www.mimsoftware.com/

The Clinical Applications Specialist (CAS) is responsible for the training and configuration efforts surrounding MIM Software and providing customer support where needed. The CAS partners with the Implementation Project Manager for site implementations and acts as the on-the-ground support for the customer. The CAS is responsible for adherence to the MIM Software Quality System, primarily focusing on software installations and implementation, and customer interaction and support.

Job Description

What You’ll Do:

Builds understanding of Customer’s existing clinical environment, needs, and goals for MIM Implementation

Lead minor workflow adjustments and configurations, coordinate more complex workflow modifications through the appropriate channels to optimize system performance.

Coordinates and manages workflow testing

Creates and manages training and rollout plan(s)Is responsible for customer training and go-live support

Relays any and all customer complaints and feedback to the appropriate MIM team(s) to ensure that they are reviewed and addressed in a timely manner.

Supports technical sales for potential customers, and acts as a salesperson for MIM Software at the technical exhibition of medical conferences.

Continuing medical and technical education is received by working with the staff at institutions and observing exhibitions at medical conferences. 

Participate in on-the-job training within a hospital environment to gain firsthand experience of clinical workflows and challenges.

Facilitate training sessions for team members, along with cross-functional teams.

Travel up to 60% of the time for on-site customer training, offering an exciting opportunity to work in diverse settings while directly impacting customer success.

What You’ll Need:

A background as nuclear medicine technologist or in a support capacity for nuclear medicine procedures preferred

Must have strong interpersonal communications skills, project organizational skills, problem-solving abilities, as well as the aptitude to develop a clinical and technical knowledge base.

3-5 years of clinical or medical experience is preferred

At least a four-year bachelors’ degree program from an accredited university, preferably in a technical field or relevant experience is preferred

The ability to travel on an as-needed basis, no more than 60% of the time

Vaccination is required

What You’ll Get:

Hybrid work environment so you can work remotely as well as enjoy the office

Permissive time off

A 401(k) with a 4% match

Tuition reimbursement programs

Relaxed office setting where jeans are the norm

Free snacks and beverages at the office

24-hour access to an in-office fitness center

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No