Overview Job Duties A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician. Degree in medicine or other fields, with plans for career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical and occupational therapy, or other allied fields. Essential Functions • Assist with patient examinations or treatments. • May perform scribe functions by documenting all provider/patient interactions in the medical record under the supervision and responsibility of a licensed clinician • Observe and report patients’ signs or symptoms. • Participates in performance improvement projects. • Participates as an active care team member in the coordination of patient care. • Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers. • Assists with test scoring • Assists with report documentation Temperament Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Must be capable of dealing with periodic cyclical workload pressures and levels of responsibility. Required to make independent judgments without supervision. Must be able to make generalizations, evaluations, or decisions based on sensory or judgmental criteria. Must have the adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Requires the ability to work with people beyond giving and receiving instructions. Qualifications Skills, Knowledge, Abilities • Ability to communicate effectively and courteously, both orally and in writing. • Ability to organize and prioritize assignments to work independently as well as a collaborative team member. • Knowledge of ambulatory health care or related health care field. • Ability to provide dynamic customer service using various techniques including positive language, calming presence, attentiveness, clear communication, and patience. • Attention to detail and quality of work. • Basic clinical competencies. • Basic computer literacy and arithmetic skills. • Ability to work collaboratively with all members of health care team and other clinical services Experience Requirements 1 year Medical assistant preferred 2 years Two - Four years Clerical/customer service experience -ideally in a health care related industry preferred 1 year One-year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred Education Requirements High School Diploma or GED Equivalent required Bachelors Healthcare preferred Degree in medicine or other fields, with plans for a career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical and occupational therapy or other allied health fields. Basic Life Support (BLS) required at time of hire UFJPI is an Equal Opportunity Employer and Drug Free Workplace