With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care. You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety. You will also communicate with patients and their families and document their health information in our electronic health record system. The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.
Your Impact
Principal Duties and Responsibilities (Essential Functions):
Assist practitioners with patient care.Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.Complete and maintain accurate documentation of patient care provided.Evaluate selected orthotic and prosthetic needs of patients, measure, cast,fit, and adjust devices.Perform selected patient care procedures..Provide alterations to the fitting of orthotic and prosthetic devices.Provide patient follow-up for selected orthotic and prosthetic patients.Perform shipping, receiving, and monitoring of inventory and other clerical tasks.Contact vendors to order prosthetic and orthotic materials
Additional Responsibilities:
Maintain a clean, safe and orderly work environment.Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.Assistants who have obtained professional certification (Orthotic Fitter/Prosthetic Assistant) and received supplemental internal training may be asked to support the provision of hospital based post-operative care.Minimum Qualifications High school diploma or GED required. Associate degree preferredMinimum 6 months experience in providing customer service in the following settings; sports rehab, fitness, healthcare, and medical office or retail.Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
Preferred Experience
Allied Health Professionals (PTA, OTA, Athletic Trainer, Medical Assistant, etc.)Additional Success Factors
Knowledge and Skill:
Assist certified clinicians with patient careEnsure all patient procedures are performed in alignment with the certifying clinicianPerform shipping, receiving, and monitoring of inventoryOrdering of orthotic and prosthetic parts and materials, and ensuring items are received in a timely manner to meet required deadlinesPrepare a room and patient for treatmentPerform selected patient care procedures including fitting and adjustments of orthotic/prosthetic soft good itemsProvide patient follow-up for selected orthotic/prosthetic patients under direction of supervising certified clinicianComplete and maintain accurate documentation of patient care providedMaintain a clean, safe and orderly work environmentAdhere to all safety regulations, compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements
(Minnesota) Pay range of $20.00- $25.00/hour + bonus + benefits. This pay range is posted to comply with State Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You Competitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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