Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **Summary:** This position is responsible for receiving biospecimen requests, performing feasibility on requests, generating quotes for biospecimens, timely coordination of biospecimen collection, & receipt and shipping of biospecimens obtained from donor centers and suppliers. Maintains records associated with the request feasibility, collection and shipment of biospecimens and packages shipments as required by protocol. **Primary Responsibilities:** + Performs day-to-day interaction with commercial sales team members to receive and understand customer requests, perform request feasibility, and generate proposed quote in a timely manner with speed, accuracy, professionalism, and politeness. + collaboration with sales team regarding new, existing and future customer accounts. Regular communication with sales team is required. + Frequent collaboration with external vendors regarding feasibility, new, and existing opportunities. Regular communication is required. + Assembles lab kits and other supplies in preparation to obtain required biospecimen samples and transports to appropriate laboratories for processing; ships samples externally according to International Air Transport Association (IATA) requirements. + Creates purchase orders in SAP for suppliers and creates goods receipts in SAP upon biospecimen shipment arrival. + Manages and orders all supplies required to obtain biospecimens. + Regularly performs an inventory to identify and discard expired collection tubes, etc. + Identifies and communicates important protocol and/or specimen issues or problems to the sales team and manager in a timely manner. + Follows established Grifols, Grifols Bio Supplies, and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. Performs other related duties as assigned or requested. + Works collaboratively and communicates regularly with all members of the Biospecimens team. + Participates in quality improvement projects on an on-going basis including the development of policies and procedures and standard operating procedures to improve day-to-day efficiency. **Additional Responsibilities:** + Interacts internally with Warehouse staff, Quality staff, Manufacturing staff, Procurement, Plasma and Whole Blood Centers, Bio Supplies personnel, and Corporate staff. + Interacts daily with external IRB sites and external suppliers. + Performs all other duties as required / assigned. **Knowledge, Skills, and Abilities:** + Must have excellent interpersonal and communication skills. + Explicit attention to detail is required. + Must have excellent analytical skills, organizational skills and follow-up. + Must have excellent problem-solving skills and ability to analyze situations in a timely manner. + Must have ability to organize and prioritize work assignments. + Must have ability to handle multiple priorities in a fast-paced environment. + Must have ability to participate in multi-functional teams. + Must have ability to establish and maintain effective working relationships within Grifols Bio Supplies and provide excellent customer service. + Must have ability to communicate courteously with customers by phone, email, letter and face-to-face + Proficiency with computers. **Education and Experience:** + Bachelor's degree. Experience may substitute for minimum education requirements. (Associate Degree plus minimum of 2 years of experience). + IATA certification (may be obtained after hire). + Entry level, no experience required. Pay scale of $26.23 - $39.35 per hour for US based remote candidates, depending on training, education and experience. This position is eligible to participate in up to 5% of the company bonus pool. We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! \#biomatusa \#LI-RL1 Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. **Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws.** Learn more about Grifols (https://www.grifols.com/en/what-we-do) **Req ID:** 519201 **Type:** Regular Full-Time **Job Category:** Manufacturing