Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE SPECIAL CONSULTANT (MHSS) CIVIL SERVICE LIST/ EXAM NO.1177 ARE ELIGIBLE TO APPLY. AGENCY DESCRIPTION Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live. As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others. Our Agency’s five strategic priorities, building off a recently completed strategic planning process emerging from the COVID-19 emergency, are: 1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods 3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness 4) Reduce black maternal mortality and make New York a model city for women’s health 5) Mobilize against and combat the health impacts of climate change Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes. ___ The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City’s court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCS TART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy. Duties will include but not be limited to: - Receive and process SPOA Referrals to determine appropriate level of care in conjunction with Supervisor, consumer, and referral source. - Ensure receipt of proper SPOA referral: Request and track the receipt of supportive documentation of a consumer's mental health treatment, core history, prior hospitalizations, etc. - Assess for Eligibility: Review assessments for both routine and urgent cases and formulates the appropriate level of care to meet the identified needs of the consumer. - Identify the threshold. criteria and consumer pathways for the coordination of care for consumers with mental illness. - Review and reassess risk to inform prioritization of assignment. - Collaborate with Health Home staff, community mental health providers, referral sources and other professionals as necessary to inform eligibility, case assessment and consumer assignment. - Monitor a caseload of all high-risk clients and ensure adequate frequency of the follow up prior to assignment to treatment. - Review cases on an ongoing basis to reassess for risk to inform prioritization of assignment, assess for violence and provider consultation/technical assistance. - Escalate situations that require higher level attention and/or intervention by other service systems. - Record keeping: Maintain accurate records of all contacts and decision-making processes as part of the triage role. - Keep Supervisor, team members, referrer and consumer informed regarding plan of care and any referral issue. - Database Management: Enter current and accurate client data into database to ensure complete client record. - Complete other duties or tasks as assigned on an as-needed basis. **IMPORTANT NOTES TO ALL CANDIDATES** Please note: If you are called for an interview, you will be required to bring to your interview copies of original documentation, such as: - A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license. - Proof of Education according to the education requirements of the civil service title. - Current Resume - Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone) Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to college transcript, experience verification or professional trade licenses. If after your interview you are the selected candidate, you will be contacted to schedule an on-boarding appointment. By the time of this appointment, you will be asked to produce the originals of the above documents along with your original Social Security card. "FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL” Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter job ID number. We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply. All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. Qualifications A baccalaureate degree from an accredited college or university, and either: 1. A Master's degree in Social Work from an accredited college or university in the school of social work, or 60 graduate semester credits from an accredited university in social work, psychology, health, rehabilitation, public health, psychiatric nursing or special education; plus one year of full-time, satisfactory experience providing direct care in a social, psychiatric, health, mental retardation/developmental disabilities or substance abuse/chemical dependency/alcoholism agency or in the administration of a program providing direct care as described above, or as a consultant on program planning or evaluation for such services; or 2. A Master's degree of at least 30 graduate semester credits from an accredited university in psychology, sociology, anthropology, public health, special education, psychiatric nursing, counseling, human services, health, rehabilitation, public administration, or business administration; plus two years of experience as described in "1" above; or 3. A satisfactory combination of education and/or experience. Candidates without either a Master's degree as described in "1" or "2" above or at least 60 graduate semester credits in the areas listed in "1" above, must have at least: a) a baccalaureate degree from an accredited college or university and one year of actual experience as described in "1" above; plus b) a satisfactory combination of: (i) graduate semester credits in the areas listed in "1" and "2" above; and/or (ii) additional experience as described in "1" above, to equal 60 graduate semester credits or 2 years of experience. Graduate semester credits from an accredited university may be substituted for the experience in qualification "3 b)" only, on the basis of 30 graduate semester credits for each year of experience. Experience may be substituted for graduate semester credits in qualification "3 b)" only, on the basis of one year of experience for each 30 graduate semester credits. NOTE: For assignment to Assignment Level II, in addition to meeting the above qualification requirements, all candidates must have one additional year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.