General Information Job Title: Clinical Case Manager Contact: Human Resources, (907)228-9316 Date Posted: 04/30/2024 Location: Behavioral Health Compensation and Hours Minimum Salary: $23.88/Hour Maximum Salary: $35.82/Hour Type of Job: Full Time Hours per Week: 40 Benefits: Health/Dental/Vision/401K Anticipated Job Duration: Year Round Apply Online Job Description Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws. PURPOSE Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. JOB SUMMARY The Clinical Case Manager ensures adequate and focused treatment services for Tribal beneficiaries. Provides intake, screening and substance abuse assessments in conjunction with treatment planning and discharge planning. Maintains consistent and professional documentation standards, provides a range of casework, counseling, crisis intervention, consultative services, and utilizes independent judgement in client related matters. This position is responsible for the delivery of professional substance abuse treatment and referral services to Native and Indian clients JOB DUTIES & RESPONSIBILITIES Work includes a regular caseload, walk-in clients, home visits, telephone conferences; with individuals and families involving counseling in marital problems, parent/child relationships, alcohol and drug-related problems, grief, sexual identity, self-worth problems, batterers, survivors, crisis situations, and related social, emotional, and psychological problems. Assignments are performed with considerable independence and are reviewed by the Clinical Supervisor and Substance Abuse Program Manager through staffing, monthly reports, and quarterly reviews for effectiveness reflected in ongoing or completed casework. + Performs a variety of casework activities including screening, intake and assessment, treatment planning and discharge planning. + Makes and receives referrals from other local agencies; establish rapport and cooperative working relationship with other programs and agencies. + Provides advocate services for clients in obtaining services from public agencies, lawyers, schools, or others concerned with the client. + Administrative duties include writing reports, and overseeing referrals to outside agencies and programs. + Attends meetings, conferences and workshops in order to more effectively assist clients. + Performs other duties as required and assigned. MINIMUM QUALIFICATIONS (Education & Experience) + Possess current valid State of Alaska driver's license with a record acceptable to KIC’s Insurance carrier. + Experience in development and continuity of a behavioral health/ social work component that includes: experience working the Alaska Native/American Indian communities; ability to effective resolve conflict and cope with crisis situations; strong and timely documentation and assessment skills; preferred one year working in a mental health and/or substance abuse clinical setting. + Progressive responsible administrative/management work that indicates ability to acquire the particular knowledge and skills needed to perform duties of this position. PREFERRED QUALIFICATIONS (Education & Experience) + Certification at a CDC I or II preferred. + Bachelor degree in the human service field and experience working with adults with substance abuse and/or mental illness preferred but not required. NECESSARY KNOWLEDGE, SKILLS, & ABILITIES + Knowledge of state and federal guidelines for clinical “best practice” techniques; + Knowledge of social problems experienced by Alaska Natives and American Indians; + Knowledge of culturally relevant counseling techniques and ceremonies; + Knowledge and ability to carry out federal confidentiality rules for clients seeking substance abuse services; + Knowledge of other social services available within the community and across the state; + Ability to provide substance abuse assessments with ASAM levels of care recommendations; + Ability to provide substance abuse treatment services in a clinical and community-based setting; + Ability to exercise mature judgment in evaluating specific situations and recommending solutions; + Ability to listen, observes, and records a variety of information and situations; + Ability to establish and maintain effective working relations with clients, peers, public and private agencies, Tribal members, and the general public; + Ability to carry out rules of Health Insurance Portability and Accountability Act (HIPPAA), which protects patient rights; + Ability to advocate for and link client to necessary outside services. KIC COMPETENCIES Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum. Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers. Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work. WORKING CONDITIONS The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average. WORK ENVIRONMENT Work is performed in a small office with limited storage, filing and workspace. People asking questions/directions frequently interrupt incumbent. Some work is performed in conference rooms and at photocopy/fax machine. The environment involves the usual risks and stress of an office environment within an ambulatory health care facility. The employee may be exposed to communicable diseases. Safety precautions for employees such as blood drawing for screening of various diseases such as hepatitis, required immunizations, etc. are necessary. The employee is occasionally subject to verbal abuse, threats, and physical violence from angry, hostile, or disgruntled patients and/or family members. CONDITIONS OF HIRE + May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance. + KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for cause drug and alcohol screening to be eligible for and maintain employment. + KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs. Required Job Qualifications 01. Can you pass a drug test? 02. Are you 18 or older? 03. Do you have a pending charge or past conviction for DWI/DUI? 04. Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance? 05. Has your driver's license, permit, or privilege ever been suspended or revoked? Back to List Apply Online