Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. **Fully remote with requirement to hold an LCSW or LPC for Virginia.** Administers processes to coordinate and facilitate comprehensive care for individuals by assessing their needs, developing personalized care plans, and coordinating services across healthcare providers. Serves as advocate for patients, ensuring effective communication, resource utilization, and continuous monitoring of their progress to promote positive outcomes and enhance overall well-being. **A Brief Overview** Administers processes to coordinate and facilitate comprehensive care for individuals by assessing their needs, developing personalized care plans, and coordinating services across healthcare providers. Serves as advocate for patients, ensuring effective communication, resource utilization, and continuous monitoring of their progress to promote positive outcomes and enhance overall well-being. **What you will do** + Coordinates behavioral health assessments to gain information on substance abuse history and mental health; determines the most appropriate social support system for patient health. + Develops a complex resource coordination system to assists with outpatient counseling, support groups, housing assistance, vocational rehabilitation, or medication management. + Documents individualized treatment plans based on assessments; develops plans which include goals, interventions, and measurable outcomes. + Configures electronic medical software to categorize behavioral health conditions by severity. + Edits content for the clinical advocacy campaign to deliver an impactful message surrounding client rights and health needs. + Examines the data management system to ensure compliance with data privacy and security regulations. + Identifies opportunities to develop training programs for the clinical case manager to ensure a thorough understanding of behavioral health practices. + implements a monitoring and evaluation system to monitor patient progress towards goals. + Installs an electronic medical record to monitor the input and output of the clinical case department. **Required Qualifications** + ​3+ years clinical behavioral health experience + LCSW or LPC license in Virginia + Must be able to work 8:00a - 5:00p EST **Preferred Qualifications** + Case Management experience + Working knowledge of problem solving and decision-making skills. + Working knowledge of medical terminology. + Working knowledge of digital literacy skills. + Ability to deal tactfully with customers and community. + Ability to handle sensitive information ethically and responsibly. + Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option. + Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients. **Education** + Masters degree required **Pay Range** The typical pay range for this role is: $60,522.80 - $129,615.20 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits) We anticipate the application window for this opening will close on: 01/13/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.