Company: Oak Street Health

Title: Clinical Documentation Specialist (Full-time)

Location: Remote / Central 
 

Company Description

Oak Street Health believes everyone deserves great healthcare – the kind you'd want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.

Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully. 

We're an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit http://www.oakstreethealth.com.

Role Description

The Clinical Documentation Specialist (CDS) supports all care teams across the region in comprehensive and targeted chart reviews -- to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior Clinical Informatics Specialist, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. 

Core Responsibilities:

Chart Reviews

Access and review HIE/EMRs to identify potential suspects based on test results, etc.

Identify the need for Medical Records requests from Blue Button and other payer data

Prepare and lead monthly Rejected Suspect Reviews 

Partner with Population Health Director on general review support

Identify and analyze opportunities for improving patient quality outcomes and cost of care

Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions

Monitor clinical documentation efforts 

Other duties, as assigned

What we're looking for:

Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel

Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal

Proven experience and ability to build relationships with Providers

Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation

Ability to succeed in a fast-paced, ever-changing environment

Self-starter with a high degree of drive, initiative, and follow through

Ability to develop, plan, and implement short and long term goals

Exceptional interpersonal, written and verbal communication skills

Commitment to company vision

Experience in accurate and specific documentation

U.S. work authorization

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.