United Kingdom
3 days ago
Clinical Governance Manager
Everbridge is thrilled to offer an exciting opportunity for a dedicated Clinical Governance Manager to join our medical team. This mid-band 7 role is fully remote/ home-based position and can be located anywhere in the UK.  This is a permanent position providing 24/7 medical support on a rota basis, working within a multi-professional clinical team in our International Assistance Centre. The clinician will deliver first-line medical assistance to corporate clients and individuals, ensuring high standards of care from pre-deployment to post-travel phases. This role emphasizes clinical governance, quality assurance, and adherence to best practices, ensuring compliance with international medical and regulatory standards. The clinician will actively contribute to patient safety, clinical governance, case management quality, and continuous improvement initiatives.
What you'll do: Perform first-line medical assessment, triage, and telemedicine support, ensuring timely and effective assistance. Conduct pre-deployment screenings, travel health assessments, and repatriation planning to facilitate safe medical travel. Review medical records and treatment plans to ensure appropriate, high-quality care. Manage complex medical cases, including emergency response coordination and medical evacuations. Collaborate with global healthcare providers to maintain continuity of care. Accurately document patient interactions within the Case Management System, ensuring transparency and compliance. Escalate cases requiring higher-level intervention per established protocols. Provide mentorship and clinical support to junior clinicians and responders. Work closely with medical coordinators, case managers, and operations teams to optimize patient outcomes. Liaise with insurance providers, healthcare facilities, and corporate clients to coordinate medical interventions. Support the Deputy Chief Medical Officer (DCMO) in Clinical Governance activities to uphold medical standards and best practices. Ensure all clinical decision-making aligns with governance frameworks and regulatory standards. Participate in clinical audits, quality improvement initiatives, and patient safety reviews. Maintain compliance with data protection regulations, clinical oversight (UK, European, and North American regulations), and risk management policies. Contribute to the development and enforcement of standard operating procedures (SOPs), clinical policies, guidelines, and risk management protocols.What you'll bring: Nurse, paramedic, medical or other patient facing degree from a recognized institution.Professional Registration with relevant medical authority (e.g., GMC, Medical Chamber, nursing registry, paramedic HCPC, NAEMT/NREMT or equivalent).Experience in emergency medicine, occupational health, aerospace, travel medicine, or military medicine preferred.Proficiency in telemedicine/telehealth platforms and electronic health record (EHR) systems.Strong understanding of clinical governance, risk management, and quality assurance principles.Ability to work effectively in high-pressure environments and make sound medical decisions.Excellent communication skills and ability to engage with multidisciplinary teams.Fluent in English (additional languages are an advantage).#LI-HG1
What We Offer
A challenging and rewarding role in a global healthcare organization.Opportunities for career progression and professional development.Competitive salary and benefits package.Exposure to cutting-edge telemedicine and emergency assistance protocols.A collaborative and supportive team environment. 
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit , read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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