Clinical Hiring and Training Specialist Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4779437) Apply  Clinical Hiring and Training Specialist Salary $65,749.00 - $101,920.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 25-05248 Department Community Safety Opening Date 01/06/2025 Closing Date 1/20/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $65,749 - $78,899 Hours: 40 hours per week, weekdays, 9 am to 5 pm. In 2022, the Durham Community Safety Department (DCSD) launched four 911 crisis response programs—collectively known as HEART (Holistic Empathetic Assistance Response Teams)—to meet the needs of people in crisis with compassionate care and behavioral health expertise. Interested applicants can visit our website (http://www.durhamnc.gov/HEART) and dashboard (http://www.durhamnc.gov/HEART-data) , watch this clip (https://www.cnn.com/2022/10/07/health/911-response-mental-health-durham-wellness/index.html) from CNN’s Sanjay Gupta, listen to this segment (https://www.npr.org/2024/09/07/nx-s1-5077781/the-fifth-branch-follows-the-burgeoning-world-of-alternative-crisis-response-teams) on NPR, read this piece (https://www.theassemblync.com/politics/criminal-justice/durhams-new-model-for-public-safety/) from The Assembly to learn more about our department. As part of a cohort of municipalities invested in developing transformative 911 crisis response programs, the Community Safety Department generates insights that affect cities across the country who visit, meet, and learn from and about HEART. In short: your work at the Community Safety Department will help seed a national movement. DCSD is currently hiring for a specialized role dedicated to hiring and training. The Hiring and Training Specialist role will encompass three broad areas: + They will lead the quarterly Community Safety Academy, which is a 7 to 9 week training for new hires. This training attends to the concepts, qualities, skills, and practices that are core to the Community Safety. The Hiring and Training Specialist does not need to be an expert in each concept, quality, skill, and practice. Rather, they are a super-organized planner who loves bringing people through educational experiences and deepening the quality of those experiences over time. + They will lead our hiring efforts, including guiding our recruiting, interview, and onboarding processes. They will work closely with hiring managers to ensure the integrity and robustness of these processes. They will also continue to iterate on that process to ensure that we are running hiring processes that are equitable, rigorous, and thoughtfully consider and asses capacities necessary to work at DCSD. + They will lead ongoing training efforts for current staff, including coordinating re-certifications, work-related conferences and continuing education, and specialized in-house training. They will align this work with the priorities of the department and the trainings offered in the Academy. The Hiring and Training Specialist will receive general administrative direction and clinical supervision from one of the department’s Clinical Managers. They will not carry out supervisory tasks. Duties/Responsibilities + Think boldly, creatively, and systematically around how we recruit and train staff. + Lead the quarterly Community Safety Academy, which is a 7 to 9 week quarterly training for incoming staff. + Work closely with training developers, program subject matter experts, technical support and others to assure training materials are effective. + Plan and coordinate quarterly Academies involving numerous trainers, trainees, and departmental stakeholders. + Develop and implement continuing education plans for the department, paying special attention to departmental strengths and needs as they arise. + Guide ongoing hiring processes, inclusive of interview guides, work demonstrations, and assessment tools + Align hiring and training processes to best assess and develop the skillsets necessary to working at DCSD. + Assist in coordinating recertifications, travel related to conferences and trainings, and in-house trainings. + Develop highly collaborative, trusting, and productive relationships with departmental staff. + Contribute to strategic planning activities and conversations regarding the performance and direction of the department, particularly in regards to hiring and training. + Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position. Minimum Qualifications & Experience + Master’s degree or equivalent in education, social work, psychology, counseling, or human services field. + Two years of relevant experience. + A track record of demonstrating initiative and sound judgment when handling ambiguity. + Ability to maintain confidentiality, and particularly HIPAA confidentiality, at all times. + Must be able to travel to and from worksite and other locations within Durham + Must be able to walk/stand up to 75% of any assigned shift. + A commitment to and interest in the mission of the department: to enhance public safety through community-centered approaches to prevention and intervention as alternatives to policing and the criminal legal system. + A commitment to equity, which could include having already attended racial equity trainings. Additional Preferred Skills + An abiding love of education. + Two or more years of experience in education or training. + Experience working with Clinicians, EMTS, Peer Support Specialists or other individuals with lived experience with behavioral and mental health, substance use, and/or Intellectual Developmental Disability crises. + Ability to speak two or more languages, with a high priority on Spanish. + Provisionally licensed or fully licensed professional within any of the following areas: + Licensed or Provisionally Licensed Clinical Addiction Specialist (LCAS/A) + Licensed or Provisionally Licensed Clinical Mental Health Counselor (LCMHC/A) + Licensed or Provisionally Licensed Clinical Social Worker (LCSW/A) + Licensed or Provisionally Licensed Marriage and Family Therapist (LMFT/A) + Familiarity with Durham health systems and community resources/services for physical health behavioral and mental health, substance use, Intellectual Developmental Disability, family dynamics, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, and other services. + Advanced collaboration and interpersonal skills with the ability to build consensus and promote the exchange of information among team members and partners. + A commitment to, knowledge of, and affection for Durham and its communities, which could include living in Durham. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of related experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years related experience + 2 years but less than 6 years related experience + 6 years but less than 10 years related experience + 10 years but less than 14 years related experience + 14 or more years related experience 05 How many years of related experience do you have in education or training? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years related experience + 2 years but less than 6 years related experience + 6 or more years related experience 06 How would you rate your experience level with following and maintaining HIPAA protocols? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 07 How would you rate your familiarity with Durham health systems and community resources/services for physical health behavioral and mental health, substance use, Intellectual Developmental Disability, family dynamics, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, and other services? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 08 Are you willing and able to travel to and from worksite and other locations within Durham? + Yes + No 09 Are you willing and able to walk/stand up to 75% of any assigned shift? + Yes + No 10 How would you rate your experience level with MS Office applications? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 11 Are you proficient in the Spanish language (speak, read, and write)? + Yes + No 12 Do you have experience working with Clinicians, EMTS, Peer Support Specialists or other individuals with lived experience with behavioral and mental health, substance use, and/or Intellectual Developmental Disability crises? + Yes + No 13 Are you Provisionally licensed or fully licensed professional within any of the following areas: + Licensed or Provisionally Licensed Clinical Addiction Specialist (LCAS/A) + Licensed or Provisionally Licensed Clinical Mental Health Counselor (LCMHC/A) + Licensed or Provisionally Licensed Clinical Social Worker (LCSW/A) + Licensed or Provisionally Licensed Marriage and Family Therapist (LMFT/A) + None of these Required Question