GENERAL SUMMARY:Acts as a liaison to the business units for in support of clinical information systems. Works collaboratively with quality, performance improvement, and analytics to ensure highest quality and safety through the appropriate use of the electronic health record. Provides expert assistance and support to clinical end-users of the clinical information system. Assists in the implementation of upgrades, enhancements and maintenance of the Henry Ford Health clinical information system. Works with interdisciplinary teams to insure appropriate processes and procedures are developed for working with new clinical applications. Provides education and orientation to appropriate staff on the use of relevant clinical information systems. EDUCATION/EXPERIENCE REQUIRED:Associate’s Degree in Nursing or Respiratory Therapy with 5 years of healthcare related experience required; Bachelor’s degree preferred.Proficient in the use of the electronic medical record demonstrated by training and testing. Prefer certification in any of the Epic module/applications and/or a credentialed trainer in one of the Epic applications.Two years of work experience in order to gain knowledge of information systems, implementation processes and methods of analysis. Basic understanding of hospital processes and operations is required. Experience with personal computers, information management and a computerized clinical system is required. Excellent project management skills required to manage multiple competing objectives and to communicate information to executive leadership, management, and end-users.Working knowledge of various clinical systemsAnalytical skills necessary to analyze and evaluate systems, procedures and processes and identify solutions to system problems.Strong communication skills, well organized, excellent customer service skills necessary to deal effectively with various levels of hospital personnel.CERTIFICATIONS/LICENSURES REQUIRED:Must be licensed in the state of Michigan as either a Registered Nurse or Respiratory Therapist. Additional Information + Organization: Corporate Services + Department: Helios Clinical Liaison Expens + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.