Albuquerque, NM, USA
1 day ago
Clinical Liaison (non-licensed)
Job SummaryConducts patient assessments to identify appropriate patients for potential admission into the system. Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment. Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories. Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory. Designs and manages the marketing strategies for their assigned accounts. Identifies and contacts new and potential referral sources to grow their respective territory. Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources. Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve. Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily.Essential FunctionsUses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentationsMeets the monthly goals for their assigned hospitalsExpands the number of referral sources in their assigned territoriesMaintains current referral sources through relationship developmentManages the admissions process as an ambassador for patients who meet the criteria eligibilityOperates within budgeted parameters by carefully planning travel and monitoring expensesConduct assessments in accordance with company standardsManage the referrals and admission process for their referred patientsWork closely with patients and their family members to educate them on the benefits of ScionHealth HospitalsConducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standardsCompletes clinical assessments on potential patients completing assessments to meet with standards of the DivisionMeets with patients and families to explain hospital’s care and servicesEstablishes strong and successful relationships with referral sources throughout their territorySuccessfully manages the Referral, Assessment and Admission ProcessAdheres to dress code, appearance is neat and clean and wears appropriate identification while on dutyCompletes annual health, safety, and education requirements. Maintains professional growth and developmentMaintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protectedDemonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population servedReports to work on time as scheduled; adheres to policies regarding notification of absenceAttends all mandatory in-services and staff meetingsRepresents the organization in a positive and professional mannerComplies with all organizational policies regarding ethical business practicesCommunicates the mission, ethics, and goals of the hospital, as well as the focus statement of the departmentMaintains current licensure/certification for position, if applicableConsistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contactConsistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and proceduresKnowledge/Skills/Abilities/ExpectationsApproximate percent of time required to travel\: DailyMust read, write and speak fluent EnglishMust have good and regular attendancePerforms other related duties as assignedJob SummaryConducts patient assessments to identify appropriate patients for potential admission into the system. Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment. Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories. Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory. Designs and manages the marketing strategies for their assigned accounts. Identifies and contacts new and potential referral sources to grow their respective territory. Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources. Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve. Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily.Essential FunctionsUses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentationsMeets the monthly goals for their assigned hospitalsExpands the number of referral sources in their assigned territoriesMaintains current referral sources through relationship developmentManages the admissions process as an ambassador for patients who meet the criteria eligibilityOperates within budgeted parameters by carefully planning travel and monitoring expensesConduct assessments in accordance with company standardsManage the referrals and admission process for their referred patientsWork closely with patients and their family members to educate them on the benefits of ScionHealth HospitalsConducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standardsCompletes clinical assessments on potential patients completing assessments to meet with standards of the DivisionMeets with patients and families to explain hospital’s care and servicesEstablishes strong and successful relationships with referral sources throughout their territorySuccessfully manages the Referral, Assessment and Admission ProcessAdheres to dress code, appearance is neat and clean and wears appropriate identification while on dutyCompletes annual health, safety, and education requirements. Maintains professional growth and developmentMaintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protectedDemonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population servedReports to work on time as scheduled; adheres to policies regarding notification of absenceAttends all mandatory in-services and staff meetingsRepresents the organization in a positive and professional mannerComplies with all organizational policies regarding ethical business practicesCommunicates the mission, ethics, and goals of the hospital, as well as the focus statement of the departmentMaintains current licensure/certification for position, if applicableConsistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contactConsistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and proceduresKnowledge/Skills/Abilities/ExpectationsApproximate percent of time required to travel\: DailyMust read, write and speak fluent EnglishMust have good and regular attendancePerforms other related duties as assignedEducationAssociate’s degree required; Bachelor’s degree preferredDegree in marketing, communication, healthcare administration, nursing, or other related field strongly preferredExtensive healthcare sales work experience may be considered in lieu of bachelor's degreeLicenses/CertificationValid driver’s licenseClinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)ExperienceMinimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferredFormal sales training preferredDemonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefitsDemonstrated competence in strategic business planning and design of marketing initiativesEducationAssociate’s degree required; Bachelor’s degree preferredDegree in marketing, communication, healthcare administration, nursing, or other related field strongly preferredExtensive healthcare sales work experience may be considered in lieu of bachelor's degreeLicenses/CertificationValid driver’s licenseClinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)ExperienceMinimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferredFormal sales training preferredDemonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefitsDemonstrated competence in strategic business planning and design of marketing initiatives
Confirm your E-mail: Send Email