Clinical Medical Office Receptionist Lead

Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist. Is that you?

 

Work location: 800 5th Avenue - Suite 300   Fort Worth, TX 76104

Work hours: Full Time, 40 hours weekly; Monday – Thursday (8am-5pm), Fridays (8am-3pm)

 

Position Highlights:

Great Work Environment Fast-Paced Service Oriented Clinic Great Benefits

Here’s What You Need

High School Diploma or equivalent (REQUIRED) 2 Years Front office and Back-office healthcare experience in a clinical setting (REQUIRED) CMA - Certified Medical Assistant upon Hire (REQUIRED) or LVN - Licensed Vocational Nurse upon Hire (REQUIRED) ACLS/BCLS and NCT upon hire (PREFERRED)

 

A successful Clinical Medical Office Receptionist Lead will:

Knowledge of insurance authorization/billing requirements. Demonstrated strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast-paced environment.
*Ability to accurately perform EKGs, draw blood and administer injections as needed by assigned clinic. Ability to perform multiple tasks in one setting. Ability to work independently and with a team. Ability to effectively communicate to staff and patients. Demonstrate knowledge of examination, diagnostic and treatment room procedures. Thorough knowledge of the meaning and use of medical terminology and abbreviations. Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency
situations. Demonstrated attitude of respect and compassion towards patients, family members and all members of the healthcare
team. Good computer skills using a medical management application. Proficiency in Microsoft Office software. A team player that can handle multiple projects simultaneously in a fast-paced environment.

 

What You Will Do

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answers phone calls and directs them appropriately.

Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

Performs other duties as assigned.

May be asked to function as a Medical Assistant which includes but is not limited to:

Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's.

Document plan of care, tests and examination results.

Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.

Keep patient exam rooms stocked, clean and orderly.

 

 

Additional perks:

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. A supportive, team environment with outstanding opportunities for growth. Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

 

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