CLINICAL NAVIGATOR

Are you passionate about your career? Results driven? Love helping people?​ Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc  Comprehensive dental and vision benefits  Employee Assistance Program, including counseling, legal, and financial service Flexible spending (FSA) and health savings (HSA) accounts  Life and Disability insurance benefits  Education/In-Service Opportunities including continuing education and tuition assistance  Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options   Auto, Home, Cell Phone, and Gym Membership discount offerings  Personal Travel Discounts  Employee Bonus Referral Program 401(k) plans and discretionary employer match  Generous Paid Benefit Time

 

Clinical Navigator responsibilities:

This position works under the direction of the Director of Business Development.  Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.  Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.  Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.  Performs other related duties as assigned or requested. 

To fill this role, you’ll need:

Education and Training: Degree from an accredited college or university in a health field, preferably nursing. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.

Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.