Major Responsibilities:

Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role in assisting the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries.

    

Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access; including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.  Associate Engagement/Human Resources – Collaborates with the practice manager on Human Resource functions related to associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for associates to work and achieve associate satisfaction scores consistent with AMG goals and standards. In day-to-day activities, provides leadership to create an environment where the associates are motivated to do their best, are routinely recognized for good work and achieves goals for associate satisfaction.

  

Growth and Funding our Future – Supports initiatives that enhance practice growth as well as retention of existing patients under the direction of the manager and in collaboration with physician leadership.

    

Physician/Provider Engagement – Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment.

Education/Experience required

Current nursing license in the State of IllinoisBachelors degree in nursing requiredFive (5) years of nursing experience. Physician practice experience preferred.Leadership experience preferredKnowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Compensation LawsStrong ability to engage and motivate staff & be a source of positive influence on physicians and associatesEvidence of management skills: Good judgment, organizational skills and ability to prioritize work.Strong clinical knowledge essential to discipline.Previous experience in mentoring/training associates.