Clinical Operations Specialist - AdventHealth Medical Group

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Days Off from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday-Friday 8-5pm

Location: 25 South Terry Ave, Suite 320, Orlando, FL 32805

The community you’ll be caring for:

More than 800 physicians, 450 advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.

AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.

In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.

The role you’ll contribute:

The Clinical Operations Specialist provides a blend of clinical and administrative support to the office. Clinically, the COS will function as a Medical Assistant, Non-Surgical Clinical Assistant, Orthotics and any other applicable clinical role as needed. In this capacity they will ensure the smooth flow of patients during office hours and support a variety of clinical and administrative functions. Administratively, the COS will also serve as a Front Desk Receptionist or Front Desk Therapy Receptionist. The team member is responsible for greeting, checking in, verifying insurance, obtaining insurance referrals and any other applicable administrative tasks as needed. In this role the COS serves as a liaison between the patient and the medical staff in the office. The COS is an Operational role designed to meet the operational needs of the office - regular travel and schedule flexibility are inherent in this position.

The value you’ll bring to the team:

Greet patients and visitors in a prompt, courteous, helpful manner. When applicable, maintain flow of patients from waiting room to exam room to discharge. Upon completion of their appointment, direct them to surgery scheduling and/or to the exit.

Demonstrates a commitment to delivering unsurpassed service and quality patient care recognized by Patients, Physicians, Clinical Teams, Peers

Check patients in by entering, verifying, and updating demographic and insurance information. Record arrival times, referral information, and payment information.

Ensure RCM Console and Ready to Bill errors are addressed daily to ensure timely claims submission. Ensure referrals have been received, are in the patient's chart and attached

Make follow up appointments for patients when needed or act as liaison to appropriate ancillary departments such as physical therapy and MRI.

The expertise and experiences you’ll need to succeed:

Minimum qualifications :

· High School Diploma or Equivalent

· Minimum of 1 year in a medical office

· Computer skills including but not limited to MS Office.

· CPR - Cardiac Pulmonary Resuscitation

Preferred qualifications :

· Medical office procedures and terminology

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Central FL

Schedule: Full-time

Shift: 1 - Day

Req ID: 25007873

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.