Welcome page Returning Candidate? Log back in! Clinical Program Manager – Spine Program Req # 2024-9864 Department Quality & Patient Experience- 82100 Job Type Full Time (80 hours per pay period) Budgeted Hours Per Pay Period 80 Shift Days Overtime Code Exempt Shift Duration 8 hours Classification Exempt POSITION SUMMARY

Pay Range: $104,000 to $157,000

 

The Clinical Program Manager is a Registered Nurse (RN) who is responsible for the management of multiple facets of the Spine program. Partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with regulatory standards, and administrative and clinical policies and procedures, implementing quality and safety initiatives, and assuring compliance with regulatory requirements associated with the program. Functions as a clinical resource and facilitates patient care by evaluating the impact of care delivery and nursing practice on patient outcomes. Creates and sustains a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff. May support other quality and patient safety initiatives under the purview of the Quality and Patient Safety department. 

 

KEY RESPONSIBILITIES – 

Performed majority of the time 

·       Partners effectively with physician and executive leadership, including the Spine Program Medical Director, in management of all aspects of the spine program

·       Serves as a subject matter expert for regulatory requirements and best practice associated with the program including audits to identify areas of risk and/or opportunities to improve outcomes.

·       Monitors and analyzes key quality indicators to guide performance improvement related to the program. 

Management of Regulatory Certification, and Survey Processes

·       Responsible for managing the application for certification in collaboration with the Regulatory Program Manager.  Manages ongoing updates to the application with regular communication with the Executive Leadership Team.

·       Manages the survey process including but not limited to: survey planning and coordination and responding to certification and regulatory bodies for any subsequent corrective action plans and related objective evidence summaries.

Data Management

·       Data collection

o   Collaborates with team members in development of the methodology, procedures and forms for data collection

o   Gathers and compiles raw data from a variety of sources

o   Facilitates the timely, accurate and concise collection of data

o   Utilizes appropriate software applications for data collection and assures timely compilation of data analysis

o   Demonstrates the ability to track down information through various resources

·       Reporting and Facilitation

o   Prepares and/or presents comprehensive reports and presentations to appropriate committees, management and other audiences within defined timeframes.

o   Ensures appropriate formatting, content and production of regular and ad hoc reports.

o   Analyzes, interprets and validates data

o   Interprets the statistical significance of data analysis and identifies performance improvement opportunities

·       Facilitates adherence to best practice and/or quality indicators through patient, multidisciplinary and unit rounds.

·       Assists in spine program development and quality improvement initiatives.

·       Ensures continuous compliance with certification standards.

·       Maintaining and updating pathways, protocols, and patient educational materials.

·       Monitor outcomes data and collections.

·       Active participant in the certification process.

·       Collaborates with hospital and departmental leadership, providers and the interdisciplinary team(s) to develop, monitor progress and audit corrective action plans related to organizational goals, performance improvement initiatives, serious safety events, and/or regulatory surveys related to the programs. Facilitates program committee meetings including required record maintenance.

·       Provides reports on program performance and initiatives as requested. These may include quality management reports and feedback to internal and external stakeholders.

·       Collaborates with departmental leadership and providers to prepare for regulatory surveys associated with the programs.

·       Coordinates and teaches classes related to the Spine program to both internal and external audiences.

·       Collaborates with clinical leadership in the development of policies, procedures and guidelines related to the programs.

Performed occasionally but critical to successful performance of the job:

·       Develops and maintains collegial relationships with other Quality professionals and OHSU counterparts by participating in continuing education, professional group sessions and enterprise meetings related to the programs.

·       Represents the organization through participation in various internal and external committees, professional organizations and various groups related to the programs.

·       Relates pertinent information to the organization’s Administrative Team, Medical Directors and various organization committees.

·       May serve as the system administrator for databases and other electronic programs.

Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide):

·       Decisions can impact the quality of care of patients and program certifications.

·       Assists with budget planning.

Assigned direct reports (not limited to the ones listed). If not applicable, please enter N/A:

·       N/A

JOB SPECIFICATIONS

Education:

Required

·       Bachelor or Master of Science in Nursing. 

·       A copy of your highest academic diploma or transcript required upon hire.

Preferred

·       Master’s degree in health-related field.

Experience:

Required

·       Minimum three (3) years of related clinical experience in the acute care setting.

Preferred

·       At least five (5) years of related experience.

·       Clinical experience in spinal surgery.

·       At least three (3) years of experience in a Quality Improvement program.

·       Experience administering or managing parts or subsets of a project or program within healthcare.

·       Experience interpreting program policies and other control documentation, writing and updating policy and other key documents and making recommendations for change.

Licenses, Certifications and/or Registrations:

Required

·       Current unencumbered licensure as an RN from the Oregon State Board of Nursing.

·       American Heart Association Basic Life Support (BLS).

Preferred

·       Certified Professional in Healthcare Quality

Job Related Skills, Abilities and Behaviors:

Required

·       Ability to apply quality improvement methodology (PDSA) to performance improvement initiatives.

·       Ability to adapt quickly to a very dynamic environment and able to encourage others to do the same.

·       Ability to understand laws, interpret laws and interpret standards.

·       Self-directed and motivated to work with minimal supervision.

·       Maintains a cooperative and harmonious relationship with staff, providers and management.

·       Proficiency in Microsoft office products including: Outlook, Word and Excel. Ability to learn other databases associated with the programs.

·       Ability to work independently, problem solve and make decisions effectively while balancing competing priorities.

·       Demonstrates respect of others and attempts to resolve interpersonal conflicts.

·       Ability to communicate effectively in verbal, written and presentation formats.

·       Demonstrates leadership skills by supporting and acknowledging interpersonal relationships and professional growth.

·       Ability to follow through on projects with attention to detail.

·       Sensitivity, tact, and discretion in dealing with highly confidential information and communication.

·       Ability to facilitate meetings and provide education as needed.

Preferred

·       Bilingual skills a plus.

Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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