Summary This position is located at the Regional Fleet and Family Support Programs (FFSP), Warfighter and Family Readiness (J9), Joint Region Marianas Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs. ***Recruitment and Relocation Bonuses/Incentives may be negotiable in accordance with agency policy.*** Responsibilities Major duties and responsibilities are summarized below. The primary purpose of this position is to serve as a Risk Mitigation Specialist to the Regional Counseling, Advocacy and Prevention (RCAP) Coordinator, responsible for planning, developing, and implementing the FFSP Quality Assurance/Risk Management (QA/RM) Program. I. Quality Assurance - Clinical Cases Conduct regular quality assurance (QA) reviews of Clinical, Family Advocacy Program (FAP), Sailor Assistance Intercept for Life (SAIL) and New Parent Support (NPS) cases to ensure the provision of the highest level of clinical counseling services complies with Secretary of the Navy instructions (SECNAVINSTs), policy, professional and accreditation requirements per current and CNIC certification standards. Evaluate clinical services, including administration of RM, professional credentialing, professional education, and program evaluation and provide recommendations for improved client care and treatment and quality customer service. Identify and evaluate key clinical processes and develop methods for collecting process improvement data. Provide analytical expertise to measure progress in activities critical to improved clinical service delivery. Chair Critical Incident Review Committee (CIRC) meetings on open cases involving suicide or attempted suicide and homicide. Chair the Regional Fatality Review Committee meeting on cases that result in the death of a military member or dependent due to abuse or neglect. Develop and maintain efficient and effective QA/RM methods to achieve the clinical mission of the FFSP. Assist with other counseling and advocacy services, administration, and management, as requested by the RCAP. II. Case Management Implement required QA activities for all clinical services in accordance with RCAP guidance to ensure compliance with CNIC certification standards and other appropriate guidelines. Conduct records audits and collaborate with installation supervisors on clinical care reviews and reviewing customer satisfaction surveys to identify trends and common themes. Develop and provide action plans to installations and send applicable data to CNICHQ for consolidation. Oversee the development of Quality Improvement Plans (QIPs), and critical incident reviews. Lead/conduct investigations of alleged provider impairment, unethical behavior, or other misconduct, as required. Identify ways to improve processes and programs to mitigate risk, develop needs assessments and provide to RCAP for review/approval. Negotiate with installation CAP/FAP supervisors, and Naval Criminal Investigative Service (NCIS), Department of Defense Education Activity (DoDEA), and Bureau of Medicine and Surgery (BUMED) personnel within the area of responsibility (AOR) to come to agreement on improved quality assurance processes and coordinate implementation. Work with installations to deliver needs assessments, analyze data obtained from installations, and write an analysis report to present to region N9. ensure periodic needs assessments, delivery, and analysis. Collect, compile, and evaluate clinical program data and develop reports of findings consult with and provide guidance to upper management and staff on case management and clinical QA matters. Assist installations in the event of staff shortage or multi-victim situations, providing other counseling and advocacy services, when directed by the RCAP. III. Administrative and Training Develop and manage an administrative reporting system to ensure quality of clinical services is routinely reviewed according to current SECNAVINST's and CNIC certification standards and other applicable professional standards. Develop and deliver training to installation level clinical supervisors and providers within the Region to address deficiencies in certification standards and to ensure compliance with instruction and policy. Participate in installation inspections and mid-cycle reviews, draft reports to provide to RCAP and region N9 and assist sites with developing corrective action plans and providing training that is involved in corrective actions. IV. Program Management Manage region's Professional Credentialing and Privileging program in accordance with written protocol and in coordination with CNIC. Gather all credentialing requirements from health care practitioners to ensure all health care providers in the region are credentialed and privileged and meet and maintain required DON professional and licensure standards. Utilize the current record system to audit the clinical supervision record to ensure all Tier 1 and Tier 2 clinical providers are regularly participating in clinical supervision and/or consultation, as appropriate to their privileging status. Performs other duties as assigned. A complete list of duties and responsibilities will be provided at the time of hire. Requirements Conditions of Employment Qualifications In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Master's degree from a program accredited by the Council for Accreditation of Counseling and Related Education Programs or an equivalent degree; OR Master's degree from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education or an equivalent degree; OR Master's degree in Social Work from a graduate school of Social Work accredited by the Council on Social Work Education or an equivalent degree; OR Doctoral degree in clinical or counseling psychology from an American Psychological Association (APA) accredited university or professional school and a 1-year APA accredited clinical internship; AND Possess a current and unrestricted license or certification that provides legal authority to provide clinical services as an independent practitioner in the fields of Licensed Professional Counseling, Marriage and Family Therapy, Clinical Social Work, Clinical Psychology or Counseling Psychology AND 2 years, full-time clinical experience post independent licensure or certification; AND A minimum of 2 years of direct experience in the prevention intervention, or treatment of child abuse or domestic abuse, or the provision of maternal or child health support services; AND At least five (5) years of specialized experience providing administrative support with the Department of Defense (DoD) program operations. The incumbent must meet Tier III qualification requirements described in SECNAVINST, "Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Program." This position may require the incumbent to work hours beyond the normal duty day, depending on mission needs, including evening and weekend hours. This position is designated Non-Critical Sensitive. Incumbents are required to obtain and maintain a determination of eligibility for a Secret security clearance of access for the duration of employment which includes a background investigation and credit check. This position requires a Childcare National Agency Check and Inquiries (CNACI). Incumbents must complete the Questionnaire for Public Trust Positions, and successfully complete an FBI criminal history background check with no adverse information or feedback received. An Installation Records Check (IRC) is also required for those with prior DoD affiliation to determine suitability in accordance with criteria for automatic and presumptive disqualifiers as reflected in DoD Instruction, "Background Checks on Individuals in DoD Childcare Services Programs". This position requires the incumbent to successfully complete and maintain credentialing and privileging requirements in accordance with SECNAV Instruction "Credentials Review and Clinical Privileging of Clinical Providers within Department of the Navy Family Readiness Program." This position requires the incumbent to be licensed and certified by a state or U.S. territory to function as an independent practitioner and have attained specified additional clinical experience post-independent licensure or certification. This position requires Temporary Duty (TDY) or business travel approximately 10% of the time away from normal duty station, for up to two weeks for the purpose of attending or providing trainings. This position requires routine on-site access to government facilities. The incumbent may perform the required tasks at an off-site location for situational telework only. Education *SEE QUALIFICATIONS Additional Information ***Recruitment and Relocation Bonuses/Incentives may be negotiable in accordance with agency policy.*** Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of these requirements. All selections are contingent upon obtaining satisfactory background and employment reference checks. Males must be registered for or exempt from Selective Service (https://www.sss.gov/register/). Selectees are required to participate in direct deposit. We are an E-Verify participant. This announcement may be used to fill additional vacancies within 60 days of issuance of referral certificate. The Department of the Navy is a drug-free workplace. The use of illegal drugs by CNIC NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Military members and their families have a right to reliable and productive Federal workforce. ***Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.*** The Department of the Navy provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to: JRMJ9NAFHRO@US.NAVY.MIL to ensure proper consideration is given. The decision to grant an accommodation will be made on a case-by-case basis. PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek. BENEFITS: ***Recruitment and Relocation Bonuses/Incentives may be negotiable in accordance with agency policy.*** Regular Full-Time (35 - 40 hours per week) All benefits offered including medical, dental, life insurance, spouse & child life insurance, long term disability, annual and sick leave, retirement, and 401(k) savings plan. Regular Part-Time (20 - 34 hours per week) Medical, dental, life insurance, spouse & child life insurance, annual and sick leave, retirement, and 401(k) savings plan. Flexible (0 - 40 hours per week) No benefits offered.