Manages the administrative functions and provides operations support to the Department. Responsibilities include developing, monitoring, and providing operational support. Develops, implements, monitors and evaluates administrative procedures, personnel administration, payroll and budget development.

The Manager position will be primary responsible for overall revenue integrity via the management of the charge master, dictionaries, contract management, EHR management, terms and conditions, and access that foundationally support all departments and vendors in relation to charging mechanisms and triggers, ensuring clean handoffs between clinical departments and revenue cycle, strategic pricing, denials management. The position must continually keep abreast of regulation changes from all government and other payer updates. Further the position must lead all respective areas in charge capture and improvements for ensuring the highest level of efficiency, integrity and compliance within our revenue cycle operations. Superior analytical knowledge is a must.

Essential Duties:

Manage CDMs; Pricing and Fee Schedule; ensure hospital and clinic revenue integrity through charge creation, deletion/changes and continually review for accuracy and compliance.Actively manage, maintain and communicate to appropriate collaborators on charge capture, rejection/suspended, denial and improvement activities, trends, and recommended corrective action plans.Manage contract management load, audit, and maintenance hospital Health Record system charging related updates, modifications.Manage all systems to improve overall change and account net down while working to identify areas for improvement and eliminate rework.Manage all systems, access, vendors access and payer sites for efficient and effort work efforts.Communicate to team, collaborators stay informed of payer and/or regulatory updates, create action plans to accommodate changes as needed.Monitors and manages charging workflows and reports, in coordination with Revenue Cycle and Clinical departments to mitigate revenue leakages and optimize efficiencies.Prepares and delivers departmental summaries that pinpoint root causes of charge/billing errors and conceptualize process changes for Revenue Cycle and service line leaders.Engage collaborators to facilitate educational and workflow/process opportunities identified by team to improve documentation, charging and clinical operations.Continually develop processes, policy procedures and controls to drive revenue integrity.Supervises staff, assigns work, and counsels/disciplines if necessary.Performs other duties as assigned.

Required Qualifications:

Req High school or equivalentReq Bachelor's degree in business, health administration, or management.Req 5-7 years Charge master, clinical coding and compliance knowledge and experienceReq 2 years Prior supervisory/management experience.Req Strong orientation to detail and deadlines.Req Clear, concise, and persuasive writing and presentation skillsReq Knowledge of hospital accounting procedures, managed care, revenue cycle, case management and utilization, patient financial services and reimbursementReq Strong skills in mainframe hospital accounting systems; personal computers; and spreadsheets

Preferred Qualifications:

Pref Specialized/technical training Training Courses in CDM, Strategic Pricing, Billing and Regulatory Compliance, Revenue Cycle preferredPref Cerner Revenue Cycle Experience preferred

Required Licenses/Certifications:

Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certified Coding Specialist - CCS (AHIMA) Active certification as Certified Coding Specialist (CCS), Certified Coding Specialist-Physician Based (CCS-P) (AAPC/AHIMA), or equivalent. If no certification upon hire, one must obtained within 2 years of hire and maintained by renewal before expiration date.
The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.