Job Description:

In Clinical Excellence, the Clinical Risk and Safety team’s mission is to assist the organization in reducing preventable harm and adopt high reliability principles. Using a caring first, then learning approach we create environments where caregivers speak up for safety. The Clinical Risk and Safety team partner with service line operational leaders to support caregivers and process improvement.

Job Description

The position of Clinical Risk and Safety Manager at Intermountain Health will lead local Community Clinics, Hospitals, Specialties, and Homecare/Hospice for clinical risk management and patient safety services. This includes identifying and responding to clinical concerns resulting in or potentially resulting in patient harm. Facilitate early investigation of concerns, and support process improvement specific to Serious Safety Events, Reportable Events, and Sentinel Events. Provides support for the development of a culture of high reliability and the measurement of care, identifying opportunities and executing on strategies for performance improvement in the following areas:

Outcomes - highly reliable processes, delivering exceptional outcomes and / or optimal healthSafety - Zero Harm to patients and caregivers driven through a culture of high reliability, continuous improvement and leadershipPatient Experience - relationship-centered care grounded in empathy, dignity, respect and collaboration

Clinical Experience is a resource to the system and drive organizational performance that is built on relationships, a shared vision of excellence in and environment of achievement and local accountability.

Skills

Clinical Risk ManagementEarly Communication and DisclosureRegulatory readiness Data Analysis Project Management Process improvement Clinical chart review  Presentation preparation and delivery Consultation and education design and delivery  Communication (verbal and written)Relationship ManagementProcess ImprovementComplex Problem SolvingDe-escalation

This is an exempt position, Monday through Friday and 40 hours per week. The position is hybrid with remote work being the majority and being able to go into a Front Range hospital when needed. There is no office space designated, only hoteling space as needed. 

Minimum Qualifications:

Bachelor's degree required. Education must be obtained through an accredited institution and will be verified.3 years Clinical ExperienceCustomer/Patient Relations experienceStrong written and verbal communication skills with an ability to teach and train peers and colleagues.Experience and demonstrated competence in solving problems and liaising between multiple stakeholders.Proficient in use of software such as Word and Excel in order to generate documents and data reports.

Preferred Qualifications:

CPPS certification (Certified Professional in Patient Safety) or CPHRM (Certified Professional in Healthcare Risk Management)

Physical Requirements:

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$43.67 - $67.41

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.