The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. 

Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most and so that we can bring wellness back to health care, one person at a time. 

Why Join Us?   

Benefits you will love, such as:  Generous earned time package, Retirement plan with employer match, Tuition reimbursement and More!  

Job Overview

Provides clerical and scheduling support to the clinical departments.

Location: Lowell, MA

Hours: 40 hours Monday thru Friday - Some evenings and weekends as needed

Minimum Qualifications:

High school diploma or GED required. 

Experience using Microsoft Programs (i.e. Excel, Word, etc.). 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

Essential Functions 

Screen phone calls and take messages for clinical personnel.  Forward appropriate calls to Clinical Manager or take a message with details including name, number, and best time to respond. 

Run HCHB reports as required. Including but not limited to the Agent Summary Report, Schedule Request Report and Referral Report daily, and the Census, Visit Time Audit Report and Visit Report weekly. 

Assist managers with day to day operations and work flow according to timelines and standards. 

HW equipment support performed per office requirements, including document of equipment tracking. 

Participates in PI (Performance Improvement)/CQI (Continuous Quality Improvement) process. 

Completes the required number of Corporate Compliance Calls each month and complete paper work associated with the calls.  

Maintain original monthly summary sheet with all client call sheets in a secure place. 

Assign all primary clinicians according to geography, disease management team and caseload numbers. 

Assign all unassigned revisits timely and accurately. 

Assign all Therapy Evaluations and Admissions. 

Ensure all Rehab assistants schedules are full.  

Assure all LPN’s have a full visit schedule daily.   

What We Offer: 

Competitive salaries & benefits

Medical, Dental, and Vision benefits day one

403(b) retirement with company match

Tuition reimbursement

Career ladder opportunities

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.