Description: Job Summary:
Performs troubleshooting and repairs on standard and non-standard medical equipment and software, escalating when necessary. Performs inspections, functionality tests, scheduled preventative maintenance, and recall of standard and non-standard medical equipment and software. Installs, updates, and modifies equipment, ensuring compliance with manufacturers specifications with minimal day-to-day guidance. Investigates and documents standard and non-standard incidents and accidents involving medical equipment or software. Coordinates the use of vendors to perform repairs and maintenance when necessary, with minimal day-to-day guidance. Documents corrective repairs and preventative maintenance, and maintains the parts inventory for medical devices and software.

Essential Responsibilities:
Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
Ensures that documentation is adequately maintained by: documenting ones action (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system with reviews both during and at completion; documenting standards, procedures and protocols for all major processes and upholding all standards with minimal day-to-day oversight; and maintaining adequate parts of inventory for medical devices and software with minimal day-to-day oversight.Conducts ongoing preventative maintenance of medical equipment by: performing inspections and functionality tests of standard and non-standard medical equipment (e.g., integrated, interoperable) medical devices and software with minimal direction; assisting with scheduled preventative maintenance of routine and non-routine medical equipment and software (e.g., replacing parts) in collaboration with team members; responding to a variety of requests for maintenance that may require judgment and discretion; and maintaining comprehensive foundational awareness of the status of ongoing preventative maintenance activities, problems, and concerns. Minimum Qualifications:
Associates degree or vocational certificate in Electronic Service, or related field AND Minimum three (3) years experience in medical technology field service with medical devices and systems or a directly related field OR Minimum four (4) years of experience in technology field service, or a directly related field.
Additional Requirements:
Preferred Qualifications:Certificate of Vendor Training involving directly related systems.