Schedule

Full Time: 40 hours/week

Monday - Friday (8:00am - 4:30pm), occasional evening shift

No weekends/holidays

Lebanon main office, with support to Ephrata office as needed

General Summary

Works as a member of the Diabetes Education team and assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities and clerical support. Provides assistance to program in conjunction with Quality Coordinator to collect data, monitor, report, and create presentations to support American Diabetes Association (ADA) accreditation. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.

Duties and Responsibilities

Essential Functions:

Clinical Duties: - Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. - Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. - Assists providers with examinations; can serve as a chaperone for exams of a personal nature. - Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. - Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. - Performs EKG's and communicates results to providers. - Performs data entry of POC lab results into the patient's chart. - Assists with safely transporting patients via wheelchair when necessary. - Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. - Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. - Possess the knowledge to keep patients safe in all areas of the patient care setting. - Maintains a visible presence in the clinical area in between tasks. - Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility. Clerical Duties: - Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice - Schedule appointments - Schedule urgent studies and referrals - Completion of patient forms - Monitor and assist with processing forms, faxes, paperwork of the clinical care team - Answer team line, emergency line, doctor line and back door line from MCC (if applicable)

Common Expectations:

Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population. Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Maintains cleanliness of work areas as required. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

High School Diploma or GED Required

Work Experience:

At least 1-year Relevant experience. Required Experience working with patients with diabetes Preferred

Licenses:

Basic Life Support Upon Hire Preferred You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.