Responsibilities **Position Summary** : Clinical Operations Support Tech , Core Lab Office/clinical support in the Surgical Pathology Unit of Pathology and Laboratory Medicine. Assists the other Clinical Lab Support Tech IIIs with reception and specimen (pathology slides and blocks) receiving and send-out duties. Provides other clerical support to the unit as needed. **Description** : + Handle phone calls from clinicians or clinician’s offices requesting reports or updates on specimen processing, and email/call pathologist to provide update. Manage requests from outside locations for retrieval of our material and sends out via FedEx or courier. Maintain log to ensure return of our material. Track blocks/slides to Bailey road for send-out testing. Pull slides for conference, scanning and/or pathologist request/review. Fax reports to outside locations. Understands TAT for material processing and familiarity of LIS system. 90% + Serves as backup to other support staff and as general support for the pathologists and laboratory supervisors and staff. 5% + Greet and direct visitors to the unit and laboratories. Other duties as assigned. 5% **Relationships/Authority:** + Reports to: Surgical Pathology Supervisor **FUNCTIONAL REQUIREMENTS:** + Ability to manage multiple competing priorities and projects. + Ability to interact effectively and professionally with co-workers, customers, and vendors. + Good computer and organizational skills. + Ability to adjust work schedule if needed to meet project timelines. + Professional discretion with confidential patient results. **GENERAL REQUIREMENTS:** + Excellent Communication, word processing and computer skills are essential. + Is able to prioritize and maintain focus when responsible for the completion of multiple tasks during one shift. + Adherence to all University, Division and Department policies. + Demonstrates all aspects of iCARE values. **QUALIFICATIONS:** Education/Experience: + Associate's degree in Laboratory Sciences and technical training closely related to this position required + 1 year of laboratory experience preferred + Or equivalent combination of education and experience + Familiarity with medical terminology preferred Preferred Qualifications: + Experience in laboratory and familiarity with Laboratory Information Systems, Medical Terminology, Microsoft Office Suite, eRecord The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. **How To Apply** All applicants must apply online. _EOE Minorities/Females/Protected Veterans/Disabled_ **Pay Range** Pay Range: $20.31 - $27.42 Hourly _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ Apply for Job + Careers + Sign In + New User **Location:** Strong Memorial Hospital **Full/Part Time:** Full-Time **Opening:**