Position Summary

The Clinical Systems Administrator II is responsible for the management, system planning, implementation, enhancements, and ongoing support of the assigned clinical information systems throughout the health system. Serves as liaison between the Information Services Department and assigned departments in the Healthcare System.

Primary Position Responsibilities

Development, implementation, and maintenance of assigned clinical information systems including, but not limited to, software and server updates, patches, enhancements in coordination with IT staff and the vendor(s) as necessary                                 Provides level 2 and level 3 support of assigned clinical systems to ensure clinical and operational needs throughout the organization       Participates as a project leader in project planning and development, focusing on initiatives supporting departments throughout the health system. Develops outcomes-oriented work plans and manages project activities and deliverables and provides technical assistance and consultation to departments regarding project activities.                                 Develops on-line help documentation, user manuals and guides, system documentation for the Information Services Department and clinical and business units and training as needed.                                 Shares off-hour on call responsibility to maintain the assigned clinical systems         Other duties as assigned                                

Qualifications

Minimum Education: Required: Bachelor's Degree in Computer Science or Healthcare related field or equivalent experience Preferred: Master's Degree in Computer Science or Healthcare related field            
Minimum Years of Experience (Amount, Type and Variation): Required: 6-8 years in healthcare information systems and technology with a minimum of 3 years within a hospital setting                       Preferred: 9-11 years in healthcare information systems and technology with a minimum of 4 years within a hospital setting                   
License, Registry or Certification: Required: None                                 Preferred: Project Management Professional (PMP), Certified Professional in Healthcare Information and Management Systems (CPHIMS)                                
Knowledge, Skills and/or Abilities: Required: Intermediate knowledge of clinical healthcare information system applications, servers, personal computers, and networks.                                  Preferred: Excellent problem solving skills and the ability to effectively prioritize and execute tasks in a high-pressure environment.
General knowledge of project management and change management principles.
Ability to collaborate, facilitate teams, and foster consensus on process issues; desire to work with people; exceptional verbal and written communication skills; interpersonal relationship skills.
Experience in policy/procedure development and staff training; ability to learn, understand, and apply new technologies.
Experience at working both independently and in a team-oriented, collaborative environment.