GENERAL OVERVIEW:
This job serves as the consistent point of contact for referring physicians requesting the transfer of patients from one hospital facility to another. Facilitates patient flow while collaborating with multiple hospitals to determine appropriate capacity and capability.
ESSENTIAL RESPONSIBILITIES
Clinical triage (telephonic) of acute and critical care patients requiring transfer from one hospital facility to another by demonstrates expert knowledge and use of the nursing process to identify the appropriate level of care and campus to meet the needs of the patient. (50%)
Collects and interprets subjective and objective data related to patient condition to make clinical triage decisions. (10%)
Demonstrates a commitment to patient centered care. (10%)
Proficiency in use of electronic health record (EPIC), MS product, computer. (10%)
Documents encounter and decision making in a concise and accurate manner. (10%)
Participate in staff meetings, quality improvement initiatives, educational opportunities and in-services. (10%)
Other duties as assigned.
QUALIFICATIONS:
Minimum
Associate's Degree in Nursing
1 year in a Critical care or Emergency Medicine nursing role
CPR
Current State Registered Nurse (RN) license
Ability to prioritize patient transfer needs based on clinical presentation
Ability to escalate patient needs to appropriate clinical team
Preferred
Bachelor's Degree in Nursing3 years in a Step-down unit and/or Clinical decision unit 5 years in an RN roleDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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