Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who are you?

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

The Role:

Act as a communication point for emergency and non-emergency calls during concerts. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Job Functions:

Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations.Work directly with venue management regarding issues that require the attention of medical, security, or policeLog all two-way radio communication regarding security, medical, and policeMonitor venue CCTV during all phases of event to ensure safety of all parties on siteMaintain a log of all incidents that occur during each eventInvestigates and resolves complaints via venue CCTV.Monitors venue activity and informs department heads of potential deployment changes neededObserve visitors, patrons, and employees via CCTV to preserve order and protect property.Communicates pertinent information to the staff at pre show meetings.  Ability to work with a diverse group of co-workers and develop strong working relationships across all departments.Receive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information to the proper departmentsPrioritize radio calls according to urgency and importanceUse radio communication to send crews to appropriate locationsMaintain logs and records of radio calls, activities and other informationThis position is part-time, seasonal; requires evening and weekend availability.

Qualifications:

High School Diploma or equivalent preferred.At least 2 years of experience in a similar role preferredStrong strategic thinking and creative problem-solving skillsExcellent verbal, written and interpersonal communication skillsExperience with CCTV software is strongly preferredAcute sense of judgment, tact and diplomacyA strong sense of teamwork and ability to execute programsAbility to use standard office equipmentProficient in Microsoft OfficeState licensure if required by law

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search