At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, dental, and vision insurance, available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **Essential Job Functions** + Multi-tasking and ability to use multiple software platforms is key. + Answer in-bound pharmacy customer calls and address patients’ needs, triaging as necessary. + Make out-bound calls to patients, healthcare providers, referrals, and insurance carriers. + Resolve customer issues including billing and insurance denials with insurance carriers, obtaining prior authorizations when necessary. + Establish and maintain patient profiles including demographics, lists of medications, insurance, billing, and provider information. + Process orders using Enterprise Rx + Assists pharmacist with preparing and filling medication orders; maintaining inventory and stocking pharmacy. **Full-time, in-person, M-F 8:30-5** **Education & Experience** + High School Diploma/GED + California State Board of Pharmacy licensed pharmacy technician + Minimum 3-5 years pharmacy technician experience that includes data entry/prescription processing/billing insurances **Knowledge, Skills, & Abilities** + Excellent communication and customer service skills + Team player + Desire to learn about new products and aspects of the business + Ability to answer hi-volume in-bound calls via an automated phone system + Working knowledge of insurance, billing, and pharmacy authorizations (experience with Medi-CalRx a plus) + Excellent organizational skills and a strong attention to detail + Proficient in Microsoft Office: Word, Outlook, Excel + Must be able to perform pharmacy calculations as related to days supply (insulin, inhalers, liquids, etc) + Must be able to lift up to 15 pounds + Must be bilingual (Spanish/English) If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. **Life at O&M** When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.