**Jimmy John's #467 | General Manager | $Salary, plus bonuses!** **General Manager** **PRIMARY PURPOSE OF THE POSITION:** General Managers are responsible for all aspects of operating and supervising the store. + Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability. + Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. + Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company. **MAJOR DUTIES AND RESPONSIBILITIES** + Establish the store's labor goals and staff needs, including pay rates. + Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work. + Manage hiring, training, evaluation, discipline, and termination of employees. + Provide on-the-job training for new employees. + Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft. + Supervision of the preparation, sales, and service of food. + Order the appropriate amount of food items to meet anticipated customer demand. + Supervise food preparation and service operations. + Ensure that every customer receives world-class customer service. + Route deliveries and serve drivers to maximize delivery business and speed. + Execute systems and procedures with 100% integrity and completeness. + Complete daily and weekly paperwork. + Responsible for 100% of the cash drawers at all times during the shift. + Implement corporate policies. + Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules. + Receive and store product. + Conduct weekly manager's meetings. + Audit systems and procedures as well as shift-ending paperwork. + Arrange for preventive maintenance and upkeep on store's equipment and supplies. + Perform other related duties as required. **AS TIME PERMITS** + Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency. + Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness. + Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production). **SKILLS AND ABILITIES** + Oral and written communication skills. + Ability to establish priorities, work independently, and proceed with objectives without supervision. + Ability to handle and resolve customer threats and issues. + Ability to handle and resolve employee issues. + Ability to use a personal computer and various software packages (Word / Excel). + Ability to handle stress and high-volume operations. + Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers. **QUALIFICATIONS FOR POSITION** + High school graduate or equivalent training. + Completion of recommended corporate training programs. + Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record. + Experience with a retail food company is a plus. **PHYSICAL REQUIREMENTS** + Position requires bending, standing and walking the entire workday. + Must be able to lift 50 pounds. + Must be at least 19 years of age. + Must have the stamina to work a minimum of 50-60 hours a week.