Closing General Manager
Jimmy John's
**Jimmy John's - Blaine-Baltimore St. Hiring PM General Manager Position. $40,000 to -45,000/Yr**
**General Manager**
**PRIMARY PURPOSE OF THE POSITION:**
General Managers are responsible for all aspects of operating and supervising the store.
+ Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
+ Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
+ Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.
**MAJOR DUTIES AND RESPONSIBILITIES**
+ Establish the store's labor goals and staff needs, including pay rates.
+ Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
+ Manage hiring, training, evaluation, discipline, and termination of employees.
+ Provide on-the-job training for new employees.
+ Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
+ Supervision of the preparation, sales, and service of food.
+ Order the appropriate amount of food items to meet anticipated customer demand.
+ Supervise food preparation and service operations.
+ Ensure that every customer receives world-class customer service.
+ Route deliveries and serve drivers to maximize delivery business and speed.
+ Execute systems and procedures with 100% integrity and completeness.
+ Complete daily and weekly paperwork.
+ Responsible for 100% of the cash drawers at all times during the shift.
+ Implement corporate policies.
+ Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
+ Receive and store product.
+ Conduct weekly manager's meetings.
+ Audit systems and procedures as well as shift-ending paperwork.
+ Arrange for preventive maintenance and upkeep on store's equipment and supplies.
+ Perform other related duties as required.
**AS TIME PERMITS**
+ Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
+ Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
+ Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
**SKILLS AND ABILITIES**
+ Oral and written communication skills.
+ Ability to establish priorities, work independently, and proceed with objectives without supervision.
+ Ability to handle and resolve customer threats and issues.
+ Ability to handle and resolve employee issues.
+ Ability to use a personal computer and various software packages (Word / Excel).
+ Ability to handle stress and high-volume operations.
+ Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
**QUALIFICATIONS FOR POSITION**
+ High school graduate or equivalent training.
+ Completion of recommended corporate training programs.
+ Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
+ Experience with a retail food company is a plus.
**PHYSICAL REQUIREMENTS**
+ Position requires bending, standing and walking the entire workday.
+ Must be able to lift 50 pounds.
+ Must be at least 19 years of age.
+ Must have the stamina to work a minimum of 50-60 hours a week.
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