Closing Officer
Insight Global
Our client is a Top 5 US homebuilder, and is heavily committed to quality and their customers. Our client has 400,000 new homes sold and built across the country. Their ability to manage teams, acquire land, manufacture materials, provide mortgages to customers, and offer corporate support is what makes our client a multi-billion dollar business operation.
As a Closing Officer with our client, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch offices customer service and customer capture efforts.
This position is based on-site at our clients office.
Day to Day Responsibilities
· Contact all customers to discuss the benefits of our services with the goal of earning their settlement business
· Contact all customers to educate them on the benefits of owners title insurance
· Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
· Create and manage customer service initiatives and provide reporting to branch/operations managers
Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
As a Closing Officer with our client, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch offices customer service and customer capture efforts.
This position is based on-site at our clients office.
Day to Day Responsibilities
· Contact all customers to discuss the benefits of our services with the goal of earning their settlement business
· Contact all customers to educate them on the benefits of owners title insurance
· Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
· Create and manage customer service initiatives and provide reporting to branch/operations managers
Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
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