As a Cloud Service Engineer, you will work in the team responsible for developing Pega Predictive Diagnostic Cloud (PDC) application. PDC is a SaaS-based performance management solution that helps Pega customers identify and correct system health issues before they impact the business. Pega PDC complements traditional APM (Application Performance Management) solutions by prioritizing the issues that matter most to your Pega applications' speed and reliability, and recommending specific actions to correct them.
PDC is designed to be run in a SaaS model on Pega Cloud (hosted on AWS). It is upgraded to a new version regularly (usually every 1 week) as the development team delivers new product changes.
Picture Yourself at Pega:Cloud Service Engineer at Pega is bright, technically-minded, and have strong analytical skills. In the fast-paced, collaborative environment that the PAM area offers, you are able to apply innovative ideas to solve complex problems, presenting strong SaaS thinking.
What You'll Do at Pega: Actively participate in design and development of the PDC application leveraging Pega platform as the development framework,Leverage business expertise and use rigorous logic and creative methods to solve difficult problems with effective solutions,Actively participates in the Scrum/DevOps processes used to develop solutions,Support customers by providing technical guidance. Help our operations team maintain and run PDC hosted on AWS.Who You Are:You are a Cloud Service Engineer learning and using Pegasystem’s technology in your day to day work. You are expected to be focused on delivering exceptional quality, communicate and cooperate well within an agile team, be highly motivated, able to shift directions quickly when priorities change, adopt and develop best practices, think through problems to come up with innovative solutions and work effectively under pressure. You are working with full stack of technologies including cloud.
What You've Accomplished: Required qualifications: Bachelor’s/Master’s in a technical field or similar degreeAt least 1-2 years of development experience in Enterprise ApplicationsExperience with Java or a similar programming language (e.g. C#)Good knowledge of SQL and relational databasesGood English spoken and written communicationDesired qualifications:Knowledge of JavaScript, CSS, HTML Working experience with Linux and GitExperience with integration technologies as well as micro and web servicesExperience with Docker, Kubernetes or similar containerization technologiesWorking experience with AWS or any other world-leading cloud offering like Azure, Google Cloud etc.Experience with non-relational databasesWorking experience in an agile/scrum team environmentPega Offers You: Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive ofpay + bonus incentive, employee equity in the companyOpportunity to learn and get certified in AWSMany opportunities of development – an extensive on-boarding training, budget for conferences, area for own training initiatives, possibilities of working in other global offices for a few weeksAttractive salary and benefits package (Medical Care, Group Insurance, Multisport Card, English lessons, and many more)Working in a friendly atmosphere in an international environment with flexible working hours - in a very hi-tech new office with chillout and games rooms!Feeling the power of social spirit – we support many team and sports initiatives Job ID: 21551
Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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