Cloud Engineer
Lead I - Cloud Infrastructure Services
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is searching for a Cloud Engineer who will resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates.
The Opportunity:
· Lead the setup and provisioning of cloud infrastructure accounts, including network elements, telemetry/monitoring tools integration, and basic log aggregation.
· Enforce account boundaries and security measures using services such as AWS IAM and AWS Organizations during the account provisioning and onboarding process.
· Support deployment activities by facilitating the deployment of roles and policies to grant appropriate access to services as defined by CCOE and ADM teams.
· Define and execute event management and incident response activities outlined in the MIM response plan.
· Drive modernization efforts for existing/legacy stacks to improve efficiency, reliability, and security.
· Ensure SLAs are tracked based on predefined KPIs, conducting annual reviews with stakeholders and Cloud Service Providers (AWS).
· Utilize configuration management, monitoring, observability, and SEIM tools (Splunk) to maintain and optimize cloud infrastructure.
· Implement and maintain cloud security measures using AWS services such as Amazon GuardDuty, AWS CloudWatch, AWS CloudTrail, AWS Firewall Manager, AWS Network Firewall, and AWS Security Hub.
· Oversee release management processes, approval controls, incident management workflows, and notifications/s to ensure timely response and resolution.
· Develop and maintain Standard Operating Procedures (SOPs) and knowledge management practices to document and share best practices and operational insights.
· Drive the development of infrastructure-as-code (IAC) and promote self-serviceability to enable DevSecOps practices within the organization.
· The Cloud Engineer analyzes and resolves problems associated with the cloud deployments, environments, operating system’s servers, hardware, applications, and software and other tier 2 and 3 support items.
· Oversees customer maintenance such as patching, installing software and software updates, identifying system performance risks and problems, and developing and presenting solutions
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
· Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Business, or related discipline. And AWS Technical Professional certification, Associate Solution Architect Certification, or other Cloud Certifications. AWS Proficiency - Advanced level
· Server-less (Lambda, Glue)
· Streaming (Kafka, Kinesis)
· IAM, groups, policies
· Mutual TLS (MTLS)
· DevSecOps - Advanced level
· IAC (Cloud Formation, CDK)
· CI-CD Pipelines
· Jenkins
· Sonarsource, Contrast (IAST, SAST, DAST) experience/remediation
· Artifactory
· GitHub
· Other skills:
· Proficient in Java, Python
· Healthcare experience a plus
· Cloud DevSecOps Engineer Skillset:
· AWS CDK - Typescript (Required) and Python (preferred)
· AWS Cloud Hands on Engineering Experience (Min 3 years) - (Required)
· Containers (Docker) and serverless - (Required)
· Experience with CI/CD Toolchain (AWS Code Pipeline, AWS Code Build, Jenkins etc.) (Required)
· DevSecOps Experience - Pipeline product development and maintenance (preferred)
· Experience building and developing API's for CI/CD pipeline products and frameworks. (Required)
· Hand on working engineering experience on AWS IAM, SCP, Control Tower, Shell Scripting, and Cloudformation. (Required)
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by applicable law, UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: Remote
Compensation Range: $62,000-$92,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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