Position Overview: As a Senior Site Reliability Engineer (SRE), you will assume a leadership role in ensuring the reliability, scalability, and performance of our company's software systems and infrastructure. You will be responsible for driving the evolution of SRE practices and collaborating closely with engineering teams to architect and implement highly available and resilient systems. The role requires a deep understanding of software development, system design, and operations, as well as the ability to mentor and guide junior SRE team members. Responsibilities: · System Architecture and Design: Lead the design and implementation of highly available, scalable, and fault-tolerant systems in collaboration with software development teams. Employ best practices and architectural principles to ensure long-term system stability and maintainability. · Incident Response and Management: Take ownership of critical incidents and coordinate cross-functional teams to resolve them efficiently. Conduct thorough post-mortem analysis and leverage learnings to enhance system resilience and response procedures. · Performance Optimization and Capacity Planning: Analyze system performance, identify bottlenecks, and work with engineering teams to optimize performance. Develop capacity planning strategies to support business growth and future demands. · Automation and Tooling: Drive automation initiatives to streamline operational tasks, deployment processes, monitoring, and incident response. Mentor team members on best practices in automation and encourage a culture of innovation. · Security and Compliance: Ensure that security measures are integrated into system design and operations. Collaborate with security teams to proactively address potential vulnerabilities and maintain compliance with industry standards and regulations. · Monitoring and Alerting: Oversee the implementation and maintenance of robust monitoring and alerting systems. Ensure the timely response to alerts and lead efforts to improve the monitoring framework continually. · Continuous Integration and Continuous Deployment (CI/CD): Enhance the CI/CD pipeline to enable seamless and reliable deployments. Foster a culture of continuous improvement in the deployment process. · Documentation and Knowledge Sharing: Establish comprehensive documentation and knowledge sharing practices within the SRE team and across engineering teams. Requirements: * Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience). * Substantial experience as a Site Reliability Engineer or in a similar role, with demonstrated progression in responsibility and leadership. * Expertise in software development and proficiency in multiple programming languages (e.g., Python, Go, Java). * In-depth knowledge of cloud platforms (e.g., AWS, Google Cloud, Azure) and containerization technologies (Docker, Kubernetes). * Strong understanding of system architecture, distributed systems, and networking principles. * Experience with monitoring and logging tools like Prometheus, Grafana, DataDog, ThousandEyes, etc. * Proven track record of driving automation initiatives and using infrastructure-as-code tools (e.g., Terraform, Ansible). * Excellent problem-solving and critical-thinking skills, with a focus on root cause analysis. * Ability to lead and mentor technical teams, fostering a collaborative and innovative environment. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.