Austin, USA
16 days ago
Cloud Operation Engineer
Location: Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Austin, Texas- Hybrid

Thales is looking for a Cloud Operations Engineer who will support our government cloud customers. Cloud Operations Engineer will design, install, and maintain the cloud systems, applying their technical knowledge to solve a variety of technological issues and challenges. Will be responsible for testing, configuring and troubleshooting software and networking systems to meet identified needs. Will take care of all the technical workload related to cloud hosting and computing.

Regulatory Compliance Requirements

Must have U.S. or Dual Citizenship (with U.S. being one of the citizenships) and be able to obtain post-hire Public Trust Security Clearance from the Department of Homeland Security.

Key Areas of Responsibility

Supporting the company-defined AWS cloud strategy.

Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields

Collaborating and working very closely with Site Reliability Engineering and Security teams.

Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues 

Understanding of infrastructure monitoring, logging, alerting release and configuration management

Actively participating in change and incident management processes and coordinating several stakeholders.

Minimum Qualifications

Bachelor’s Degree in a technical discipline or in lieu of a degree, 6 years of directly related exempt experience as equivalency.

At least 3 years of experience in managing and handling Cloud (AWS)

You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like Datadog and Pagerduty.

Prior experience with incident and change management process.

We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large-scale customer support systems and processes who has prior experience as a Cloud Operations Engineer or DevOps Engineer or Software Developer

Prior hands-on experience in Python, Terraform, Cloud Formation, Gitlab etc.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

What We Offer:

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

·        Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

·        Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period. 

·        Company paid holidays and Paid Time Off. 

·        Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program. 

Why Join Us?

Say HI and learn more about working at Thales click here

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

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