The Manager, Cloud Reliability Engineering will manage and lead a talented team of Site Reliability Engineers across AWS, Azure, and GCP environments. This person will bring at least 10 years of relevant experience managing remote Cloud SRE teams. The individual will be expected to ensure our cloud infrastructure's reliability, scalability, and resilience.

Job Functions:

Develop, implement, and optimize the SRE strategy across various cloud platforms (AWS, Azure, GCP). Lead and manage the SRE team, fostering an environment of continuous learning and growth. Solve hard-core technology problems – availability, scalability, performance in the cloud, prevents critical business applications outages. Drive Incident Management process and oversee post-incident reviews. Monitor system performance and implement reliability improvements. Define and establish SLOs, SLIs, and error budgets. Coordinate with cross-functional teams to ensure system performance aligns with operational goals. Facilitate communication around system performance and incidents to stakeholders. Manage the implementation of Cloud Management Tools and Cloud Security Tools. Governance, operationalization, and cost management of cloud platforms.

Required for all Jobs:

Performs other duties as assigned. Complies with all policies and standards

Qualifications:

Education:  Bachelor’s Degree in Computer Science / Systems Engineering required

Work Experience:

10+ years Overall IT Experience required 5+ years Managing Cloud SRE teams across AWS, Azure, and GCP required 5+ years hands-on experience with infrastructure design and deployment utilizing Cloud PaaS and IaaS cloud offerings required 5+ years Configuration/management experience with Cloud networking technologies required 5+ years Cloud Operations knowledge with automation required 5+ years Cloud Solutions (Azure, AWS, GCP), Azure AD, Azure WVD, ARM templates, Kubernetes, Containers, Terraform, Azure DevOps, Python, React required 5+ year managing people required.

Knowledge, Skills & Abilities:

Deep understanding of cloud architecture and operations, and strong knowledge of cloud security fundamentals Familiarity with DevOps practices, CI/CD pipelines, and Agile methodologies. Exceptional leadership, organizational and communication skills. Proven track record of troubleshooting and problem-solving complex technical issues. Solid understanding of Cloud Native and Serverless technologies. Solid network foundation with experience deploying Zero Trust solutions Ability to learn new technologies and development languages at fast pace. Azure Administrator / Azure DevOps upon hired required AWS Certified DevOps upon hired required Google Cloud Engineer upon hired required

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

Travel:  Less than 25% with shipboard travel likely.

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  May be required to work a different shift.

The range for this role’s salary $99,261-$154,000.  Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

Health Benefits:  Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits:  401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off  Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  Other Benefits  Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program, wellness center, and health clinic at our Miami campus

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