Insight Global is seeking a seasoned Cloud Engineer to join a Toronto-based Health Technology company.
Cloud Hosting Services delivers products as fully-managed cloud services. The team works across the company, and with multiple cloud partners, to make using internally built products simple for our customers. As part of the hosting operations team, the Cloud SRE will support the building, operating and automating of infrastructure services to deliver SaaS-based solutions on Azure/AWS. This role creates a bridge between development and operations by applying a software engineering mindset to system administration topics. The incumbent will divide their time between operations/on-call duties and administering systems and software which help increase site reliability and performance. Approximately 50% deploying the work and infrastructure, 20% of the time for this role will look after patching for customers, 10% for documenting processes for customers, 10% customer facing, 10% developing customer solutions.
Primary Functions
Collaborate with our Security Operations teams to help define and implement best practices around Cloud Service Provider configuration for AWS, Azure and other cloud providers.
Develop, implement and coordinate a multi-tenant approach around service offerings for DB, Container platform, Authentication, Certificates, and Product Registries etc.
Develop and maintain cost/utilization tracking and attribution processes for all Cloud Service Providers.
Create documentation around Cloud Service Provider offerings detailing use cases, best practices, and implementation details.
Develop and maintain technical relationships with our core Cloud Service Providers.
Implement and maintain a secure and scalable infrastructure platform for delivering Cloud Services applications.
Ensure that internal and external SLAs meet and exceed expectations, and ensure that system centric KPIs are continuously monitored and improved.
Create tools for automating deployment, monitoring and operations of the overall platform.
Participate in an on-call rotation to provide application support, incident management, and troubleshooting.
Provide ongoing maintenance and support of internal tools, improve system health and reliability.
Assist customers with the On-premise deployments when needed.
Ongoing compliance with organizational policies, procedures and practices (such as but not limited to security policies) are an ongoing requirement of the employment or contractual agreement.
Comply with the privacy, security and confidentiality policies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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