Job Summary

Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer. Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win” Maintains an awareness of the customer’s infrastructure and is highly technically competent - Advises on new workloads - i.e. Move & Improve Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth Builds the consumption plan for and with the customer Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience

 

Roles&Responsibilities

The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities. Actively involved in the Oracle account team in defining account strategy, execute and drive the consumption growth. Is accountable for the successful experience of customer(s) in their territory. Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs. Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor. Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation