New York, NY-550 W 34th St, New York, USA
3 days ago
Cloud Space Engagement Analyst

As part of the Service Delivery team in the CMT vertical at Cognizant you will be supporting a major cloud service provider's sales organization. We are seeking a detail-oriented Engagement Analyst to manage the planning, coordination, and execution of customer engagements at Cloud Space. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences. This role is 100% onsite - candidates that need to relocate will not be considered.

Role Responsibilities

Plan and coordinate all aspects of engagements at Cloud Space. Conduct initial planning calls to ascertain client and sales team requirements. Develop agendas based on client use cases and customer needs, utilizing documentation provided by the Cloud Space team. Gather logistical information (e.g., dietary restrictions, headcount, room setup) from sales teams and communicate it to site teams. Source appropriate discussion leaders for each agenda topic. Conduct speaker preparation and pre-engagement calls to ensure speaker and sales team alignment. Update agendas in Cloud Space tooling for proper tracking. Leverage templates to create and share meeting slide content (e.g., meeting slide decks). Ensure smooth execution during client engagements. Send post-event surveys and document insights shared by account teams. Track and report performance metrics. Collaborate effectively with various departments. Complete necessary training for process updates or new product introductions. Deliver demonstrations during client engagements.

Minimum Qualifications

A Bachelor's degree with 4-7 years of experience in event management or customer engagement delivery from SaaS/IaaS/PaaS domain Experience in Cloud sales, conference outreach coordination, logistical coordination and stakeholder management Excellent planning and organizing skills. Excellent written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences.

Preferred Qualifications

Excellent organizational and time-management skills. Strong communication and interpersonal skills. Ability to work effectively under pressure and manage multiple projects simultaneously. Experience collaborating with cross-functional teams. Familiarity with cloud computing concepts. Experience delivering presentations or demonstrations. Expertise in Agile & Scrum Methodologies

Salary and Other Compensation:

Applications will be accepted until February 28th, 2025

The annual salary for this position is between $80,000 - $105,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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