Job Description Insight Global is looking for a CloudOps Team Lead for one of our customers in the MedTech industry.  Completion of IRIS (client's ServiceNow) Change Requests, Service Requests, and Incidents in a timely manner, adherent to SLAs.  Monitoring of Environments  Actions determined by Alerts (and Azure Service Health notices).  Escalating to Dev team when L2+ needed  Defender for Cloud and Sentinel Incident Investigations (L1 activity)  Working on IAM requests for the manual provisioning and creating the users and assignment of necessary permission.  IAM+IDMS unsubscribe of the users and revoking of access requests from JJEDS.  Providing the OKTA access and required roles through Bruno App (API tool similar to Postman)  Rotation of SPN secrets and updating in the key vault. Including updating Jenkins pipelines secret value.  Ensuring the process comply with our regulatory requirements and organizational policies by working on the compliance tasks.  Creation KB process involves technical and procedural documentation.  Improving the efficiency to reduce the manual intervention through the desired workflows.  Ensuring the support incident management and engaging the support calls actively and maintaining the summary reports.  Document changes, configurations and generating the performance metrices.  Best sourced through Jira as custom work (compliance gathering, automation effort, etc.) is not recorded in IRIS. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 7+ years of experience in Cloud Operations (preferably with Azure) - Ability to complete IAM requests for the manual provisioning and creating the users and assignment of necessary permission - Ability to lead a team to drive processes - Up to date Azure certifications null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.