The Clubhouse Manager is the representative of the Community Development District Board of Supervisors and is the on-site point of contact for the Management Company of record.  The Clubhouse Manager is the first point of contact with community residents on a day-to-day basis.  This person is responsible for the overall supervision, administration and appearance of the district’s public facilities and amenities, including the supervision of any outside contractors and maintenance staff.

The Clubhouse Manager is responsible for implementing all policies and procedures established by the CDD through the management company under the direction of the District Manager as directed by the Board of Supervisors.  However, the Clubhouse Manager is also responsible for the oversite of all vendors.  The Clubhouse Manager is also required to have a thorough knowledge of the community they serve and be willing to assure that personal responses regarding issues or request for service are handled as expeditiously as possible.  The work schedule of the Clubhouse Manager must be reasonably flexible in order to monitor resident requests, contractors and emergencies, while maintaining stability in the community.  The schedule will be determined by the District Manager based on Board requirements. Also, this is a hybrid role of office management and handyman work.

 

This is a list of the major duties and requirements of the job and is not all-inclusive. Incumbent may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Requirements:

Full knowledge/awareness of all aspects of residential community maintenance to include:LandscapingPool and related equipmentLakes & wetlandsEquipment maintenanceMinor repairs and facility maintenance and cleaning.Meet with and maintain professional communications with vendors.Arrange bids and work proposals from contractors as requested by the District Manager.Monitor and oversee vendor contracts and operations.Implement District Rules and Regulations, procedures and policies for staff and facilities.Manage site staff and administer staff issues, including: Administering staff as required by Board rules and procedures.Planning, scheduling and coordinating staff and staff schedules based on District Manager direction as requested and budget by the Board of Supervisors.Planning, scheduling and coordinating operational tasks at facilities.Review, approve and submit payroll for staff and self as required by the Management Company.Ability to train staff.Continually coach staff improving performance.Assist District Manager in preparation employee reviews for all staff. Assess property damage and report immediately to District Manager.Estimate costs for repairs working with vendors.Present report on activities to District Manager as requested.Perform regularly scheduled reviews of the following: Preventative maintenance records.Inventories.Short term and long-term project planning. Oversee operations and maintenance of CDD property and facilities.Maintain inventory control of maintenance items, including preparation of and implementation of preventative maintenance programs.Attend Board of Supervisor Meetings as requested.Work with the District Manager on projects and tasks of the community preparing needed reports and information as needed for presentation to Board of Supervisors and vendors as needed.Follow all guidelines of Meritus personnel manuals and guidelines.

 Experience:

Experience where interaction with clients, staff, or community members occurred.  Property management experience is desired.

Training:

Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance. Computer literate with the ability to use and prepare e-mail, reports, letters, and Microsoft Business Suite and operating programs

Working Conditions:

Travel from site to site within the community and to stores to purchase materials as needed.  Occasional trave to District Managers office may be required.Ability to work at a desk for extended periods of time.Some exposure to dust and noiseSome heavy lifting, standing climbing.May work at heightsWork in varied weather conditions