Cluster Groups & Events Coordinator
kempinski
Cluster Groups & Events Coordinator
Description\n
The Cluster Groups & Events Coordinator oversees the office organization. Assists in all administrative matters related to the Groups & Events department for both properties.
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Key Responsibilities\nAssume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Cluster Assistant Director of Groups & Events and all sales associates.\nConstantly gather, understand, and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.\nMaintain an up-to-date planning information portfolio for easy reference in the sales and planning process.\nEffectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.\nFollow all directions and guidelines shared by the Cluster Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.\nKeep all colleagues abreast of all information from the client which may be vital to timely response.\nPrepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realizing the importance of such to ensure anticipated results.\nAssume responsibility for small groups as assigned by the Cluster Director of Groups & Events always following all department sales and planning procedures precisely and.\nHandle all types of events under the supervision of Cluster Director of Groups & Events.\n
Skills, Knowledge and ExpertiseLANGUAGE:\nGerman language – excellent oral and written skills (as applicable)\nEnglish – excellent oral and written skills\nAdditional language – beneficial\nTECHNICAL SKILLS:\nStrong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) \nMicros Fidelio Opera and Sales & Catering\nCOMPETENCIES: \nNegotiation skills\nSelling skills \nKnowledge of food and menu preparation, service and presentation as well as pricing and cost strategies.\n
Benefits\nLiving and working in the heart of alpine Central Switzerland\nDiverse creative opportunities\nPleasant working atmosphere in a young and dynamic team\nInternational career prospects and development opportunities\nOutstanding employee benefits in all Kempinski Hotels, among others\nExtensive range of meals in our staff restaurant\nFree WLAN and parking spaces\n
Application Deadline: 31 March 2025
Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Switzerland - Engelberg
Description\n
The Cluster Groups & Events Coordinator oversees the office organization. Assists in all administrative matters related to the Groups & Events department for both properties.
\n\n
\n
Key Responsibilities\nAssume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Cluster Assistant Director of Groups & Events and all sales associates.\nConstantly gather, understand, and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.\nMaintain an up-to-date planning information portfolio for easy reference in the sales and planning process.\nEffectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.\nFollow all directions and guidelines shared by the Cluster Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.\nKeep all colleagues abreast of all information from the client which may be vital to timely response.\nPrepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realizing the importance of such to ensure anticipated results.\nAssume responsibility for small groups as assigned by the Cluster Director of Groups & Events always following all department sales and planning procedures precisely and.\nHandle all types of events under the supervision of Cluster Director of Groups & Events.\n
Skills, Knowledge and ExpertiseLANGUAGE:\nGerman language – excellent oral and written skills (as applicable)\nEnglish – excellent oral and written skills\nAdditional language – beneficial\nTECHNICAL SKILLS:\nStrong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) \nMicros Fidelio Opera and Sales & Catering\nCOMPETENCIES: \nNegotiation skills\nSelling skills \nKnowledge of food and menu preparation, service and presentation as well as pricing and cost strategies.\n
Benefits\nLiving and working in the heart of alpine Central Switzerland\nDiverse creative opportunities\nPleasant working atmosphere in a young and dynamic team\nInternational career prospects and development opportunities\nOutstanding employee benefits in all Kempinski Hotels, among others\nExtensive range of meals in our staff restaurant\nFree WLAN and parking spaces\n
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