Overview & Key Responsibilities

● Job Overview- The Cluster Lead will own the communication and relationship with the client's counterpart.

● Client Management - Work with Program Managers to define, launch and drive strategic and analytical initiatives to improve internal and external facing processes and operations, working closely with cross-functional teams and leadership.

● Incubate - Lead cross-functional projects and teams by working with business stakeholders to develop and manage project trackers, project communication to stakeholders, and timeliness, and lead cross-functional groups to synthesize feedback and deliver on project objectives with minimal management oversight.

● Process Improvement - Identify gaps and propose changes to existing policy, systems and process frameworks. Develop scalable solutions and work to manage risks across the ecosystem and develop best practices to benefit the organization.

● Stakeholder management- Create presentations with compelling messages and insights tailored to different audience levels. Drive recommendations through to implementation and results.

Qualifications

3+ years of total relevant management work experience, preferably within Vendor Business Services field and/or Digital Marketing, Digital Campaign management Bachelor's degree in Business Administration, Marketing or a related field Advance knowledge of Microsoft Office suite (especially Excel & PowerPoint) Proficiency in English and excellent communication skills Ability to articulate complex findings and recommendations in a structured and clear manner to a diverse audience. Strategic and critical thinking, deep problem solving and analytical skills Ability to analyze data, generate insights, and make data-driven decisions. Capacity to work independently, with an ability to adjust to plans & priorities as required Preferably: Understanding of digital marketing channels, including SEO, PPC, email marketing, and social media. Team oriented mindset, ability to work with cross functional teams Adaptability and willingness to learn in a fast-paced environment.

What we offer

Hybrid work schedule Professional development and a clear career path in managing large international operations Pleasant and inspiring working atmosphere Training & development opportunities Annual Bonus Competitive salary and other benefits compatible with the role

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.