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\n \n Job Description

Position Purpose:
The On-Site Office Manager reports to the General Manager and management agent receiving all directions from the management agent. The purpose of this role is to work alongside the General Manager in performing all tasks related to the Homeowner’s Association and to facilitate decision making by the Board of Directors.

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Major Tasks, Responsibilities and Key Accountabilities:

\n\nBe present for in-person office hours, Monday through Friday 10AM to 2PM.\nRegular violation drives\nHandle office administration tasks such as receiving Architectural requests, helping with amenities access, answering customer service calls and emails, and facilitating rentals\nWork with General Manager to provide reporting to Board of Directors\nWork with General Manager to provide regular communication to the residents\nUpdate the website and provide new Homeowner access\nCoordinate events throughout the community\nManage the concession stand and relationship with pool management company in the summer season\n\n

Additional Tasks include however not limited to:

\n\nAssist the Homeowner Association in the competitive bidding process for property improvements, standard maintenance issues, and contracts.\nAssist in the coordination of the Annual meeting and Election of Board Members.\nProvide input in selection of contractors and in developing contract specifications.\nSupervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications.\nPerform regular site visits to maintain knowledge or property.\nReceive service requests for repairs or maintenance of property; common grounds, monuments, signage, street lighting, paving, play parks, tennis courts, pool, Clubhouse, and any other amenities.\nArrange for prompt response to emergency service requests.\nMay also serve in receptionist and administrative assistant roles to handle incoming telephone calls, typing of reports, correspondence and to maintain records of the Association for files.\nResearch and supply information to Board or Committees as needed for rules, violation reports and Declaration of Covenants.\nCoordinate legal issues with Association’s Attorney of Record.\nPrepare Annual Budget to include contract pricing, review insurance needs and costs, project operating costs per line item on budget and review for capital improvement expenditures for facility and equipment.\nCommunicate Board or Committee decisions to residents living in Community.\nPartner with homeowner committees to implement approved decisions for activities of the Association, i.e., tennis, pool, finance, landscape, social, covenants and ACC.\nAssist Activities Director, Tennis Director, Pool Guards or Manager in the implementation of their duties, including drafting emails and/or newsletter articles to residents.\nWork with Developer/Board to create viable Association and transition it to homeowners.\nAttend monthly Board meetings, prepare Agenda, follow up and implement Board action items.\nAttend, when necessary, Committee meetings or Association functions.\nCoordinate local County and Association functions or inspections or repairs of facilitiesas needed.\nServe as liaison between the Board, homeowners, and vendors.\n\n

Position Qualifications:

\n\nWorking knowledge of the budgeting process\nWorking knowledge of Windows operating systems\nProject management skills\nStrong interpersonal communication and organizational skills\nExcellent written and verbal communication skills\nValid Driver's license with clean driving record\nAbility to pass background and drug test\n\n

Job Type:Full-time

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Salary:$58,656.00 to $65,000.00 per year

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Benefits:

\n\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\n\n Requirements\nBusiness and/or project management background a plus\nCommunity Management Associates (CAM) license a plus\nCollege Degree preferred\nValid Driver's license with clean driving record\nAbility to pass background and drug test\n\n

Disclaimer

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The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all- inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.